Product Specialist (PRO)

Mettler-Toledo International, Inc; Petaling Jaya; Presencial; MYR 60.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth

Medical Insurance, Dental and Other

Fixed 1.5 month contractual bonus

Work with a good team

Descripción de la vacante

METTLER TOLEDO in Malaysia is seeking a technical sales professional to grow the customer base in MNC/SME sectors. You will follow up on leads, provide product and application guidance, and convert opportunities into orders. You will work with engineering teams, manage projects, maintain CRM records, and support marketing campaigns.

A degree in a relevant field, knowledge of instrumentation, and a willingness to travel within Malaysia are required. A driving license is essential.

Formación

• Degree/Diploma in Chemical/Engineering or related field.
• Knowledge on Control Instrumentation System (sensors, transmitters).
• Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals).
• Minimum 2 years working experience in a Technical sales Environment.
• Willing to travel within Malaysia.
• Valid driving license.

Responsabilidades

• Manage existing accounts and update sales pipelines.
• Qualify database and update CRM.
• Establish new accounts by identifying potential customers and planning calls.
• Provide and present product and technical information to customers.
• Support sales manager in marketing campaigns and leads management.
• Drive project pipelines and act as technical advisor.

Conocimientos

Sales experience

Interpersonal skills

Travel willingness

Driving license

Educación

Degree/Diploma in Chemical/Engineering or related

Herramientas

CRM software

Fieldbus knowledge

Descripción del empleo

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Our Opening and Your Responsibilities

Key Purpose of the Role:

Increase qualified customer database for targeted segments. Follow up on sales leads, fast response towards fulfilling customers’ enquires. Provide sound consultation on MT’s product solution and application. Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services. Expand market awareness of MT’s products & services and manage projects and relationships with customers.

Key Responsibility of the Role:

1. Sales and Marketing

• Managing existing accounts and consistently updating sales pipelines
• Qualifying database and updating CRM
• Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
• Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
• Support Sales Manager in execution of marketing campaigns, leads generation and management
• Provide and present product & technical information to potential and existing customers

2. Technical Advisory and Product Advocate

• Responsible for actively driving and managing project pipelines
• Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields
• Interact with customers’ engineering teams to illustrate MT valued propositions
• Responsible for representing the products to customers and at field events such as conferences, seminars, etc
• Develop customer’s staff by providing technical information and training
• Conduct Negotiation to secure a win-win agreement with customers

3. Service Standards and Customer Relationship Management

• Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services
• Prepare cost estimates by studying blueprints, plans, and related customer documents
• Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
• Maintaining records of customer communication and sales activity in our CRM system

Key Behavioural Competencies Required

• Sound Technical and Business Acumen
• Good Interpersonal and Verbal/Written Communication
• Customer Focus
• Value Selling Approach /Consultative Selling Approach
• Innovation/Continuous Improvement
• Teamworking
• Results Focus /Oriented
• Resilience and Tenacity
• Self/Project (Sales & Tender Stage) Management

Technical Skills, Knowledge and Experience Required

Mandatory

• Degree/Diploma in any discipline preferably in Chemical / Chemical Engineering or related field
• Knowledge on Control Instrumentation System (sensors, transmitters)
• Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals)
• Minimum 2 years working experience in a Technical sales Environment
• Self-starter with a proactive approach
• Understanding of sales & distribution with intermediate project management skills
• Willing to travel (within Malaysia)
• Strong interpersonal skills and influencing ability
• Valid driving license

Preferred

• Employee management experience and an empowering leadership style
• First hand understanding of technical equipment, process control system and marketing process

Our Offer to You

• Career growth
• Work with a good team
• Skills development
• Fixed 1.5 month contractual bonus
• Medical Insurance, Dental and Other allowances

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us [1] here.

References

Visible links

1. https://www.mt.com/us/en/home/microsites/sustainability/reporting.html