Regional IT Manager

Evolut Holdings Pte. Ltd.; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Evolut Holdings Pte. Ltd. seeks an IT Manager to oversee corporate IT infrastructure, systems, and day-to-day operations across regional offices. The role covers ensuring stability, security, asset management, and scalable IT processes while supporting growth in a fast-paced environment.

You will lead IT initiatives, manage onboarding/offboarding, and collaborate with HR and vendors to optimize costs, security, and service levels across markets.

Qualifications

• Bachelor's Degree or Diploma in IT/CS or related discipline.
• Minimum 5–7 years of IT experience with at least 2 years in a management role.
• Hands-on experience in corporate IT infrastructure, networks, and end-user support.

Responsibilities

• Oversee IT infrastructure & operations across regional offices.
• Maintain cybersecurity standards and data protection practices.
• Manage IT assets, procurement and vendor relationships.
• Provide day-to-day IT support and onboarding/offboarding.
• Standardise IT processes and drive system improvements.
• Coordinate regional IT activities across Singapore, Malaysia, Hong Kong, Indonesia.

Skills

IT Management

End-user support

Stakeholder management

Problem-solving

Education

Bachelor's Degree or Diploma in IT/CS

Tools

Google Workspace

Microsoft 365

Job description

We are looking for a hands-on and proactive IT Manager to oversee and manage our corporate IT infrastructure, systems, and day-to-day IT operations across our regional offices.

The ideal candidate will be responsible for ensuring the smooth operation of our IT environment, maintaining cybersecurity standards, managing IT assets, and providing technical support to employees. As the business continues to expand, you will also play a key role in improving IT processes, implementing scalable solutions, and supporting our regional operations.

This role is ideal for someone who is comfortable managing both strategic IT initiatives and hands-on technical support in a fast-paced, growing organisation.

Key Responsibilities

1. IT Infrastructure & Operations

Oversee and maintain the company's corporate IT infrastructure, including networks, servers, laptops, workstations, software, and cloud-based systems.

Ensure the stability, security, and availability of IT systems across regional offices.

Manage office network infrastructure, Wi-Fi, VPN, firewalls, and other connectivity solutions.

Troubleshoot and resolve hardware, software, network, and system-related issues.

Establish and maintain IT policies, standard operating procedures (SOPs), and documentation.

Support IT infrastructure setup for new offices, relocations, and business expansion.

2. IT Support & Employee Lifecycle Management

Provide day-to-day IT support to employees across different departments and markets.

Manage IT onboarding and offboarding, including device provisioning, system access, account creation, and access revocation.

Administer corporate IT platforms such as Google Workspace, Microsoft 365, and other business applications.

Manage user accounts, permissions, and access controls to ensure appropriate system security.

Work closely with HR to ensure a seamless IT onboarding and offboarding experience.

Establish an efficient IT helpdesk or ticketing process to track and resolve technical issues.

3. Cybersecurity & Data Protection

Develop and implement IT security policies to safeguard company systems and sensitive information.

Manage endpoint security, antivirus protection, firewalls, multi‑factor authentication (MFA), and access management.

Monitor potential cybersecurity risks and implement preventive measures.

Ensure appropriate data backup, disaster recovery, and business continuity procedures are in place.

Conduct regular IT security reviews and identify areas for improvement.

Support compliance with applicable data protection regulations, including Singapore's PDPA and relevant regional requirements.

Oversee the procurement, deployment, maintenance, and disposal of IT equipment and software.

Maintain an accurate inventory of IT assets, including laptops, devices, software licences, and subscriptions.

Manage relationships with external IT vendors, service providers, and technology partners.

Evaluate IT solutions and negotiate vendor contracts to optimise cost and service quality.

Manage IT budgets, monitor expenses, and identify opportunities for cost optimisation.

Ensure proper tracking and accountability of company‑issued IT assets.

5. Systems Administration & Process Improvement

Manage and optimise corporate IT systems and business applications.

Identify opportunities to automate repetitive IT tasks and improve operational efficiency.

Evaluate and implement new technology solutions to support business growth.

Work with internal stakeholders to understand IT requirements and recommend practical solutions.

Standardise IT processes and infrastructure across regional offices where appropriate.

Support system implementations, migrations, upgrades, and integrations.

6. Regional IT Management

Oversee corporate IT operations across Singapore and regional markets, including Malaysia, Hong Kong, Indonesia.

Coordinate with local teams and external vendors to resolve IT issues remotely or on‑site when required.

Establish consistent IT standards, policies, and security practices across markets.

Support new office setups, business acquisitions, and integration of IT systems where required.

Requirements

Bachelor's Degree or Diploma in Information Technology, Computer Science, Information Systems, or a related discipline.

Minimum 5–7 years of relevant IT experience, including at least 2 years in an IT management, supervisory, or IT operations lead capacity.

Strong hands‑on experience in corporate IT infrastructure, network administration, systems administration, and end‑user support.

Proficiency in managing Google Workspace and/or Microsoft 365 environments.

Good understanding of networking, VPN, firewalls, endpoint management, and cybersecurity best practices.

Experience in IT asset management, vendor management, and IT procurement.

Familiarity with cloud‑based applications, SaaS platforms, and identity and access management.

Experience supporting multiple offices or regional operations will be an advantage.

Strong troubleshooting, problem‑solving, and stakeholder management skills.

Ability to work independently, prioritise competing requests, and manage multiple projects.

Comfortable working in a fast‑paced, dynamic, and growing organisation.