Regional Facilities Leader - Multi-Site Growth & Ops

Randstad; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Jora Malaysia is seeking a Regional General Manager (Facilities Management) to lead end-to-end facilities services across multiple sites, driving growth and ensuring top-tier service delivery. You will oversee budgets, vendor relationships, and performance across hard and soft services while maintaining safety and quality compliance.

The role requires leading diverse teams, delivering data-driven reviews to executives, and expanding service offerings within existing accounts.

Qualifications

• Bachelor’s Degree in Engineering (Mechanical/Electrical), Facilities Management, or an equivalent combination of relevant education and hands-on experience.
• 8 to 12 years of progressive Facilities Management experience, with a proven track record in multi-site or multi-client portfolio operations and leadership roles.
• Demonstrated capability in leading, coaching, and retaining high-performing operational and engineering teams.
• Solid background in Integrated Facilities Management, SLA/KPI delivery, vendor management, and statutory/QHSE compliance.
• Excellent communication, analytical, and problem-solving skills, with the ability to handle complex and sensitive operational matters effectively.
• Strong leadership drive with a focus on continuous improvement and achieving positive operational and financial outcomes.
• Proficient in Microsoft Office; hands-on familiarity with CMMS or CAFM systems is an added advantage.

Responsibilities

• Formulate and execute growth strategies aligned with market opportunities and organizational goals.
• Maintain complete P&L accountability, driving revenue targets, budgeting, forecasting, and financial discipline.
• Track key operational metrics and deliver data-driven business reviews to executive leadership.
• Oversee end-to-end Integrated Facilities Management (Hard & Soft Services) to ensure top-tier service delivery.
• Champion a strong safety and quality culture, ensuring full compliance with statutory regulations and audit standards.
• Drive continuous improvement and operational efficiency across all managed site operations.
• Lead, coach, and inspire a multi-disciplinary team spanning site operations, engineering, and management.
• Drive performance management, succession planning, and continuous capability development across the workforce.
• Serve as the principal strategic partner and senior escalation lead for key client accounts.
• Build enduring client relationships, ensuring service delivery meets or exceeds all contractual obligations.
• Drive organic business growth by expanding service offerings, cross-selling, and upselling within existing accounts.
• Lead bid and tender submissions, commercial reviews, and strategic presentations in partnership with commercial growth teams.
• Manage vendor and procurement strategies to optimize cost efficiency without sacrificing quality.
• Report directly to the Country Business Unit Director while remaining accountable to executive leadership and key stakeholders.

Skills

Facilities Management

Leadership

Multi-site ops

Vendor management

SLA/KPI delivery

Communication

CMMS/CAFM

Education

Bachelor’s Degree in Engineering or FM

Job description

Jora Malaysia is seeking a Regional General Manager (Facilities Management) to lead end-to-end facilities services across multiple sites, driving growth and ensuring top-tier service delivery. You will oversee budgets, vendor relationships, and performance across hard and soft services while maintaining safety and quality compliance.

The role requires leading diverse teams, delivering data-driven reviews to executives, and expanding service offerings within existing accounts.