Regional Account Growth Manager - SEA (Hybrid)

Springer Nature; Kuala Lumpur; Hybrid; MYR 120,000 - 190,000; Full time

Job summary

Springer Nature in Kuala Lumpur is seeking an Account Development Manager to drive regional post-sales engagement and upsell opportunities across SEA. You will work with libraries and academic customers, managing visits, virtual meetings, and account reviews, with a focus on onboarding to Transformative Agreements.

The role sits under Marketing and requires strong English, relationship-building, and regional travel.

Qualifications

• Minimum 5 years in sales, marketing, or account development.
• Experience with libraries or academic publishing preferred.
• Strong communication and relationship-building skills.
• Willingness to travel frequently in the region.

Responsibilities

• Develop and execute the annual Account Development Plan for the region.
• Manage post-sales engagement of institutional accounts with visits and virtual meetings.
• Monitor usage and identify upsell opportunities using customer insights.
• Collaborate with regional teams to deliver a coordinated approach.

Skills

Creative

Communication

Relationship-building

Project management

Data analysis

English fluent

Travel readiness

Education

Bachelor’s degree in Marketing, Business, Communications

Job description

Springer Nature in Kuala Lumpur is seeking an Account Development Manager to drive regional post-sales engagement and upsell opportunities across SEA. You will work with libraries and academic customers, managing visits, virtual meetings, and account reviews, with a focus on onboarding to Transformative Agreements.

The role sits under Marketing and requires strong English, relationship-building, and regional travel.