Recruitment Manager – Kuala Lumpur

TP; Kuala Lumpur; On-site; MYR 56,000 - 89,000; Full time

Job summary

TP in Kuala Lumpur, Malaysia, is seeking a seasoned Recruitment Leader to oversee end-to-end recruitment operations for BPO/call centre hiring. You will develop high-volume hiring strategies, manage recruitment teams, and collaborate with Operations to align manpower requirements.

Strong stakeholder management and KPI-driven performance are essential. Ideal candidates will demonstrate leadership capabilities, experience in fast-paced environments, and a track record of delivering hires within

Qualifications

• Proven recruitment management experience, preferably in the BPO/Call Centre industry.

Responsibilities

• Lead and manage end-to-end recruitment operations for BPO / Call Centre hiring.
• Develop recruitment strategies to meet high-volume hiring targets.
• Manage recruitment teams, sourcing activities and hiring performance.
• Work closely with Operations and stakeholders on manpower requirements.
• Monitor recruitment KPIs, hiring timelines and recruitment efficiency.

Skills

Recruitment management

High-volume recruitment

Leadership

Stakeholder management

Communication

Job description

• Lead and manage end-to-end recruitment operations for BPO / Call Centre hiring.
• Develop recruitment strategies to meet high-volume hiring targets.
• Manage recruitment teams, sourcing activities and hiring performance.
• Work closely with Operations and stakeholders on manpower requirements.
• Monitor recruitment KPIs, hiring timelines and recruitment efficiency.

Job Requirements:

• Proven recruitment management experience, preferably in the BPO / Call Centre industry.
• Strong experience in high-volume recruitment and talent acquisition.
• Excellent leadership, stakeholder management and communication skills.
• Ability to manage multiple hiring projects and meet tight deadlines.