Talent Acquisition - Eng - KL

Teleperformance; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Teleperformance Malaysia is seeking an experienced Talent Acquisition Specialist to join our recruitment team. You will manage end-to-end recruitment, partner with hiring managers, and deliver high-quality talent within timelines.

You will develop sourcing strategies across portals, referrals, and social channels; screen candidates, conduct competency-based interviews, negotiate offers, and ensure a positive candidate experience while maintaining compliance with company policies.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field.
• 4–6 years of experience in Talent Acquisition or Recruitment, ideally within an MNC, BPO, shared services, or high-volume recruitment environment.
• Proven experience managing end-to-end recruitment across multiple functions and job levels.
• Strong sourcing and candidate engagement skills.
• Experience partnering with hiring managers and handling stakeholder expectations.
• Strong interviewing, assessment, negotiation, and communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to use recruitment data to drive decisions.
• Proficiency in Microsoft Office, ATS, recruitment platforms, and LinkedIn.
• Fluent in English; additional language skills such as Mandarin or Malay are an advantage.

Responsibilities

• Manage the end-to-end recruitment process, from sourcing and screening to offer management and onboarding.
• Partner with hiring managers and stakeholders to understand hiring requirements, workforce needs, and candidate profiles.
• Develop and execute effective sourcing strategies using job portals, LinkedIn, referrals, talent databases, social media, and other recruitment channels.
• Conduct candidate screening, competency-based interviews, and assessments to evaluate suitability.
• Manage multiple vacancies across different functions and levels, including high-volume and specialist hiring.
• Build and maintain a strong talent pipeline for current and future hiring needs.
• Provide market insights on talent availability, salary expectations, competitor activity, and recruitment trends.
• Manage candidate communication and ensure a positive candidate experience throughout the recruitment journey.
• Prepare and negotiate employment offers within approved salary ranges and company guidelines.
• Work closely with HR, hiring managers, and other stakeholders to ensure smooth onboarding and hiring completion.
• Track recruitment metrics such as time-to-fill, time-to-hire, offer acceptance rate, hiring volume, and source effectiveness.
• Maintain accurate recruitment records and ensure compliance with company policies and applicable employment regulations.

Skills

End-to-end recruitment

Sourcing

Candidate engagement

Interviewing

Stakeholder management

Communication

Analytical thinking

Multitasking in fast-paced environment

English proficiency

Education

Bachelor's degree in Human Resources, Business Administration, Psychology

Tools

ATS

LinkedIn

Recruitment platforms

Job description

Overview

We are looking for an experienced Talent Acquisition Specialist to join our recruitment team. The successful candidate will be responsible for managing end-to-end recruitment activities, partnering closely with hiring managers, and delivering high-quality talent within agreed timelines.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field.
• 4–6 years of experience in Talent Acquisition / Recruitment, preferably within an MNC, BPO, shared services, or high-volume recruitment environment.
• Proven experience managing end-to-end recruitment across multiple functions and job levels.
• Strong sourcing and candidate engagement skills.
• Experience partnering with hiring managers and handling stakeholder expectations.
• Strong interviewing, assessment, negotiation, and communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to use recruitment data to drive decisions.
• Proficiency in Microsoft Office, ATS, recruitment platforms, and LinkedIn.
• Fluent in English; additional language skills such as Mandarin or Malay are an advantage.

Key Responsibilities

• Manage the end-to-end recruitment process, from sourcing and screening to offer management and onboarding.
• Partner with hiring managers and stakeholders to understand hiring requirements, workforce needs, and candidate profiles.
• Develop and execute effective sourcing strategies using job portals, LinkedIn, referrals, talent databases, social media, and other recruitment channels.
• Conduct candidate screening, competency-based interviews, and assessments to evaluate suitability.
• Manage multiple vacancies across different functions and levels, including high-volume and specialist hiring.
• Build and maintain a strong talent pipeline for current and future hiring needs.
• Provide market insights on talent availability, salary expectations, competitor activity, and recruitment trends.
• Manage candidate communication and ensure a positive candidate experience throughout the recruitment journey.
• Prepare and negotiate employment offers within approved salary ranges and company guidelines.
• Work closely with HR, hiring managers, and other stakeholders to ensure smooth onboarding and hiring completion.
• Track recruitment metrics such as time-to-fill, time-to-hire, offer acceptance rate, hiring volume, and source effectiveness.
• Maintain accurate recruitment records and ensure compliance with company policies and applicable employment regulations.