Company Overview
Outsourced is a leading ISO certified global offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies from Philippines, India, Colombia, Argentina, Vietnam and Malaysia. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
Company Overview
Outsourced is a leading ISO certified global offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies from Philippines, India, Colombia, Argentina, Vietnam and Malaysia. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
Job Description
We are looking for an experienced and results-driven Recruitment Consultant to support our growing recruitment operations in Malaysia.
The successful candidate will be responsible for managing the end-to-end recruitment process, identifying and attracting high-quality talent, and delivering recruitment solutions for our international clients.
This role requires a strong understanding of the Malaysian talent market, excellent stakeholder management skills, and the ability to independently manage multiple hiring requirements across different industries and job functions.
The ideal candidate is a proactive and resourceful recruitment professional who can develop effective sourcing strategies, build strong candidate pipelines, and consistently deliver results within agreed recruitment timelines.
Key Responsibilities
Talent Acquisition & Recruitment Delivery
- Manage the full recruitment lifecycle, from job intake and sourcing to candidate selection, offer acceptance, and pre-employment coordination.
- Handle multiple recruitment requirements simultaneously, ensuring timely delivery of qualified candidates to meet client hiring needs.
- Partner with internal stakeholders and international clients to understand job requirements, hiring priorities, candidate profiles, and recruitment expectations.
- Conduct job intake and calibration discussions to align on position requirements, market availability, salary expectations, and recruitment strategies.
- Develop and execute effective sourcing strategies tailored to different industries, job functions, and hiring requirements.
- Proactively source and engage qualified candidates through LinkedIn Recruiter, JobStreet, professional networks, referrals, talent databases, and other relevant Malaysian recruitment platforms.
- Conduct structured, competency-based interviews to assess candidates' technical qualifications, communication skills, relevant experience, and suitability for the role.
- Prepare comprehensive candidate profiles and recommendations for presentation to clients and hiring managers.
- Coordinate client interviews, manage candidate feedback, facilitate salary negotiations, and support the job offer process.
- Maintain consistent candidate engagement throughout the recruitment process to ensure a positive candidate experience and minimize candidate withdrawals.
Malaysian Talent Market Expertise
- Develop and maintain strong knowledge of the Malaysian employment landscape, including talent availability, salary benchmarks, market trends, and candidate expectations.
- Build and maintain talent pipelines for frequently requested positions and specialized roles.
- Provide recruitment market insights to stakeholders, including sourcing challenges, candidate availability, compensation competitiveness, and recommended hiring strategies.
- Identify opportunities to strengthen the company's recruitment presence and talent networks within Malaysia.
- Utilize creative and proactive sourcing techniques to attract both active and passive candidates.
Stakeholder & Client Management
- Establish strong working relationships with internal stakeholders, hiring managers, and international clients.
- Provide regular and transparent updates regarding recruitment progress, pipeline development, candidate availability, and potential hiring challenges.
- Proactively identify recruitment bottlenecks and recommend solutions to maintain hiring momentum.
- Manage stakeholder expectations by providing realistic timelines and data-driven recruitment recommendations.
- Demonstrate ownership and accountability for assigned vacancies, ensuring consistent follow-through from job opening to successful placement.
Recruitment Operations & Performance
- Maintain accurate and updated candidate records, recruitment activities, and hiring statuses within the Applicant Tracking System (ATS).
- Manage approximately 15-20 active recruitment requirements simultaneously, depending on role complexity and business priorities.
- Monitor recruitment performance against established targets, including candidate endorsements, interview conversions, time-to-fill, and successful placements.
- Prepare and maintain recruitment reports, pipeline updates, and other required recruitment documentation.
- Ensure compliance with internal recruitment procedures, hiring standards, and applicable Malaysian employment and personal data protection requirements.
- Collaborate with recruitment coordinators, HR, and other support teams to facilitate seamless candidate processing and pre-employment requirements.
- Identify opportunities to improve sourcing effectiveness, recruitment processes, candidate experience, and overall recruitment efficiency.
Required Qualifications
- Bachelor's degree in Human Resources, Psychology, Business Administration, Management, or a related field, or equivalent relevant professional experience.
- At least 5 years of full-cycle recruitment experience, preferably within a recruitment agency, RPO, outsourcing, BPO, or professional staffing environment.
- Strong knowledge of the Malaysian recruitment market, including local hiring practices, candidate sourcing channels, and salary trends.
- Proven experience managing multiple recruitment requirements across different job functions and industries.
- Demonstrated success in sourcing, assessing, and placing qualified candidates within agreed hiring timelines.
- Strong proficiency in LinkedIn Recruiter, JobStreet, ATS platforms, and other recruitment tools.
- Experience conducting competency-based interviews and evaluating candidates against specific role requirements.
- Excellent English communication skills, both written and verbal, with the ability to confidently engage international stakeholders and clients.
- Strong stakeholder management, negotiation, organizational, and problem-solving skills.
- Ability to independently manage a high-volume workload while maintaining recruitment quality, accuracy, and responsiveness.
- Willingness and ability to report to the designated Malaysia office at least once a month and whenever required.
- Proficiency in Bahasa Malaysia and/or Mandarin is an advantage where relevant to client or candidate requirements.
What We Offer
- Competitive compensation package.
- Hybrid working arrangement.
- Opportunity to support international clients across diverse industries.
- Collaborative and supportive recruitment team.
- Career growth and professional development opportunities.
- Exposure to global recruitment practices and modern recruitment technologies.