Recovery Officer

Newvest Recoveries; Selangor; On-site; MYR 27,000 - 47,000; Full time

Job summary

Newvest Recoveries in Malaysia is seeking motivated, confident, and results-driven Recovery Officers to join our growing team. Your main responsibility will be to contact customers with outstanding payments and negotiate suitable repayment arrangements.

You will follow company policies, provide professional customer service, and aim to meet individual and team collection targets while maintaining accurate records in the company system.

Qualifications

• Motivated, confident, and results-driven.
• Excellent communication and negotiation skills.
• Ability to follow policies and adapt to compliance requirements.

Responsibilities

• Follow up and negotiate repayment arrangements.
• Provide professional and effective customer service.
• Achieve individual and team collection targets.
• Maintain accurate records and updates in the company system.
• Follow company policies, procedures, and compliance requirements.

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for motivated, confident, and results-driven Recovery Officers to join our growing team!

Your main responsibility will be to communicate with customers regarding outstanding payments and assist in negotiating suitable repayment arrangements.

We are looking for motivated, confident, and results-driven Recovery Officers to join our growing team!

Your main responsibility will be to communicate with customers regarding outstanding payments and assist in negotiating suitable repayment arrangements.

Responsibilities

• Follow up and negotiate repayment arrangements.
• Provide professional and effective customer service.
• Achieve individual and team collection targets.
• Maintain accurate records and updates in the company system.
• Follow company policies, procedures, and compliance requirements.