Receptionist/Front Desk

A Cuts Hair & Beauty Care Sdn. Bhd; Iskandar Puteri; On-site; MYR 22,000 - 39,000; Full time

Job summary

A Cuts Hair & Beauty Care Sdn. Bhd is seeking a friendly and professional front desk receptionist at Eco Botanic 2, Nusajaya, Johor.

You will warmly welcome customers, manage appointments, and handle calls and messages, ensuring a smooth daily spa operation. Responsibilities include explaining services, processing payments, maintaining records, and coordinating with therapists to deliver excellent customer experiences.

Qualifications

• Able to communicate well in Mandarin and English.
• Friendly, polite, presentable and service-oriented.
• Good communication and interpersonal skills.
• Able to multitask and work independently.
• Fresh graduates are welcome to apply.
• Previous spa, beauty, hospitality or customer service experience is an advantage.

Responsibilities

• Welcome and assist customers in a warm and professional manner.
• Manage appointments, bookings, rescheduling, and customer enquiries.
• Handle phone calls, WhatsApp messages, and other customer communications.
• Explain spa treatments, packages, promotions, and services to customers.
• Process payments and assist with daily front desk transactions.
• Maintain customer records and ensure reception area is clean and organized.
• Coordinate with therapists and support smooth daily spa operations.
• Provide excellent customer service and ensure customers have a pleasant experience.

Skills

Customer service

Communication skills

Mandarin/English bilingual

Front desk operations

Multitasking

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A Cuts Hair & Beauty Care Sdn. Bhd – Nusajaya, Johor

Welcome and assist customers in a warm and professional manner.

Manage appointments, bookings, rescheduling, and customer enquiries.

Handle phone calls, WhatsApp messages, and other customer communications.

Explain spa treatments, packages, promotions, and services to customers.

Process payments and assist with daily front desk transactions.

Maintain customer records and ensure reception area is clean and organized.

Coordinate with therapists and support smooth daily spa operations.

Provide excellent customer service and ensure customers have a pleasant experience.

Job Responsibilities

• Welcome and assist customers in a warm and professional manner.
• Manage appointments, bookings, rescheduling, and customer enquiries.
• Handle phone calls, WhatsApp messages, and other customer communications.
• Explain spa treatments, packages, promotions, and services to customers.
• Process payments and assist with daily front desk transactions.
• Maintain customer records and ensure reception area is clean and organized.
• Coordinate with therapists and support smooth daily spa operations.
• Provide excellent customer service and ensure customers have a pleasant experience.

Requirements

• Able to communicate well in Mandarin and English.
• Friendly, polite, presentable, and service-oriented.
• Good communication and interpersonal skills.
• Able to multitask and work independently.
• Previous experience in spa, beauty, hospitality, or customer service is an advantage.
• Fresh graduates are welcome to apply.

Working Details

• Working Hours: 11:00 AM – 8:00 PM
• Working Days: 6 days per week
• Location: Eco Botanic 2