Receptionist cum Office Administrator

Turner & Townsend; Kuala Lumpur; On-site; MYR 36,000 - 54,000; Full time

Job summary

Turner & Townsend in Kuala Lumpur is seeking a proactive Receptionist and Office Administrator to manage front desk operations and ensure smooth daily office functioning.

You will handle front desk communications, onboarding for new joiners, office facilities, procurement of supplies, travel coordination, and admin support to HR and events, delivering a professional and welcoming environment.

Qualifications

• Diploma or degree in office management, HR, or related field.
• 1–5 years of relevant experience; fresh grads encouraged.
• Excellent organizational, leadership, and communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Greet visitors, handle calls, and manage the reception area.
• Handle mail, parcels, courier arrangements.
• Manage access cards, visitor logs, and meeting room bookings.
• Coordinate onboarding, office tour, and induction for new joiners.
• Ensure Day-1 readiness with IT, HR, Facilities.
• Oversee daily office operations including facilities and inventory.
• Coordinate travel arrangements and travel records.
• Support HR, events, admin tasks, and reporting.

Skills

Fast learner

Multi-tasking

Leadership

Communication

Organizational skills

Education

Diploma/Degree in Office Management / HR / any related field

Tools

Microsoft Office Suite

Job description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com

Job Description

1. Reception & Front Office Management

• Be the first point of contact: greet visitors warmly, manage incoming calls, and handle reception area professionally
• Manage incoming/outgoing mails, parcels, and courier arrangements
• Manage access cards, visitor logs, and meeting room bookings

2. New Joiner Onboarding & Office Induction (Key Focus)

• Handle end-to-end new joiners onboarding for office induction including office tour, briefing on office policies, SOPs, facilities, and work culture
• Ensure new starter pack is in order and ready BEFORE staff onboard (laptop, access card, stationery, locker, pantry briefing, welcome note message)
• Coordinate with IT, HR, and Facilities team to ensure all Day-1 readiness

3. Office & Facilities Management

• Oversee daily office operations and ensure all facilities (internet, printers, servers, utilities) are functioning effectively
• Manage office services: cleaning, pest control, photocopier servicing, recycling, and pantry maintenance
• Liaise with building management on maintenance, repairs, and building-related memos
• Supervise cleaner & dispatch

4. Procurement, Inventory & Asset Management

• Monitor and maintain pantry, stationery, and office supply inventory
• Manage company assets: company laptops, monitor or any other related to office assets
• Issue Purchase Orders (PO), source and compare vendors, and maintain accurate purchasing records
• Assist Finance with invoice processing

5. Travel & Logistics Coordination

• Coordinate domestic and international travel arrangements: flights, accommodation, ground transport, and visas
• Support business travel needs and update travel records as required

6. HR, Events & Administrative Support

• Support offboarding process and update all systems & records
• Assist with employee welfare, claims, and training registration
• Organize company events, meetings, team activities and CSR initiatives
• Prepare reports related to business operation, presentation slides ( monthly basis) and maintain proper filing & documentation.

Qualifications

• Diploma/Degree in Office Management / HR / any related field
• At least 1-5 years experience is required
• Fresh graduates are encourage to apply
• Fast learner, able to be multi-tasking
• Proficiency in Microsoft Office Suite and other relevant software
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.