Reception & Visitor Experience Specialist

Precision Communication Technology; Selangor; On-site; MYR 28,000 - 47,000; Full time

Job summary

Jora Malaysia is seeking a Front Desk Staff to be the first point of contact for visitors, clients, and staff, delivering courteous service and supporting daily administrative tasks.

The role handles visitor management, mail and courier coordination, meeting room bookings, and basic HR support, requiring SPM or Diploma and 1–2 years in similar roles, with English and Bahasa Malaysia communication.

Qualifications

• Education: SPM or Diploma in Secretarial Studies, Business Administration, Hospitality, or related field.
• 1–2 years of front desk, customer service, or administrative support experience.
• Proficiency in English and Bahasa Malaysia; Mandarin or other languages a plus.

Responsibilities

• Greet visitors and direct them to appropriate departments.
• Manage visitor logs and issue guest badges.
• Handle incoming calls and route inquiries.
• Receive, sort and distribute daily mail and packages.
• Coordinate outgoing mail and courier logistics.
• Monitor and maintain office supplies and pantry items.
• Assist scheduling interviews and meetings; book boardrooms.
• Ensure reception and meeting rooms are tidy.
• Support HR and admin tasks such as filing and data entry.

Skills

English communication

Bahasa Malaysia communication

Interpersonal skills

Time management

Customer service orientation

Education

SPM / Diploma in Secretarial Studies

Tools

Microsoft Office

Job description

Jora Malaysia is seeking a Front Desk Staff to be the first point of contact for visitors, clients, and staff, delivering courteous service and supporting daily administrative tasks.

The role handles visitor management, mail and courier coordination, meeting room bookings, and basic HR support, requiring SPM or Diploma and 1–2 years in similar roles, with English and Bahasa Malaysia communication.