R&D Business Systems & Process Transformation Specialist

Cochlear Malaysia Sdn Bhd; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Job summary

Cochlear Malaysia Sdn Bhd is seeking an R&D Business Systems Analyst to shape the future of business processes, enterprise applications, and digital capabilities across the organization. You will collaborate with R&D, Engineering, Quality, Operations and IT to identify opportunities, drive simplification, and deliver scalable solutions that support growth and innovation.

You will lead cross-functional initiatives, manage ambiguity, and influence stakeholders without direct authority while

Qualifications

• Bachelor's degree in business, information systems, engineering, science, or related discipline.
• Ideally 5–7 years of experience in: business analysis, business systems, process improvement, enterprise applications, digital transformation, R&D operations, engineering or product development environments.
• Experience leading cross-functional initiatives and driving business improvements.
• Proven success delivering sustainable business outcomes through technology and process optimization.
• Experience with multiple enterprise applications and understanding system integrations and dependencies.

Responsibilities

• Partner with stakeholders to understand business objectives, challenges, and future needs.
• Lead discovery sessions, workshops, and requirements-gathering across multiple functions.
• Analyze current and future-state business processes to identify opportunities for simplification, standardization, automation, and optimization.
• Translate complex business needs into practical, scalable business and technology solutions.
• Develop recommendations that balance business value, risk, implementation effort, and organizational priorities.
• Identify opportunities to maximize value of enterprise platforms and digital capabilities, design and implement sustainable solutions, and support testing, implementation, adoption, and continuous improvement.

Skills

Analytical thinking

Stakeholder engagement

Change management

Facilitation & communication

Ambiguity management

Process improvement

Data-driven decision making

Education

Bachelor's Degree in Business, Information Systems, Engineering, Science, or related

Tools

Windchill

Planisware

Jira

Jama

Power BI

Microsoft Excel

Teamcenter

Job description

Cochlear Malaysia Sdn Bhd is seeking an R&D Business Systems Analyst to shape the future of business processes, enterprise applications, and digital capabilities across the organization. You will collaborate with R&D, Engineering, Quality, Operations and IT to identify opportunities, drive simplification, and deliver scalable solutions that support growth and innovation.

You will lead cross-functional initiatives, manage ambiguity, and influence stakeholders without direct authority while