Quotations & Contracts Specialist (Hybrid, SAP/ServiceMax)

Genpact Pharmalink; Selangor; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Genpact seeks a Technical Associate for Operations Support in Malaysia. You will prepare and manage Time & Materials quotations for technical services, ensuring accuracy and SOP compliance while coordinating with service teams and customers.

Key responsibilities include maintaining SAP and ServiceMax records, supporting revenue operations, and ensuring timely quote delivery in a fast-paced, innovation-driven environment.

Qualifications

• Finance, Masters degree required.
• Master degree in Business Administration is preferred.
• Business Analytics knowledge or specialization beneficial.

Responsibilities

• Prepare, review, and administer Time & Materials quotations for technical service activities.
• Ensure quotations are accurate and SOP compliant and delivered on time.
• Coordinate with service teams, support functions, and customers; manage SAP and ServiceMax records.

Skills

Operations Support

Education

Finance, Masters

Business Administration, Masters

Business Analytics

Tools

SAP Knowledge

ServiceMax (Platform)

Microsoft Office 365

Office Tools

Salesforce Reports

Job description

Genpact seeks a Technical Associate for Operations Support in Malaysia. You will prepare and manage Time & Materials quotations for technical services, ensuring accuracy and SOP compliance while coordinating with service teams and customers.

Key responsibilities include maintaining SAP and ServiceMax records, supporting revenue operations, and ensuring timely quote delivery in a fast-paced, innovation-driven environment.