Service Quotation & Contract Admin Specialist

GENPACT MALAYSIA SDN. BHD.

Petaling Jaya

On-site

MYR 78,000 - 123,000

Full time

14 days+

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Job summary

Genpact Malaysia is seeking a Service Contract Administrator to prepare and administer T&M quotations for technical service activities. You will maintain quotes in SAP and ServiceMax, ensure accuracy, and coordinate with service teams to meet timelines.

The role emphasizes SOP compliance, data integrity, and stakeholder collaboration. Responsibilities include system administration, template usage, and ensuring complete, audit-ready documentation while supporting internal inquiries and process

Qualifications

Diploma or Bachelor's Degree in Business Administration, Finance, Operations Management, Engineering, or a related discipline.
Experience in service quotation management, contract administration, or related fields is preferred.
Knowledge of T&M pricing and quoting processes is advantageous.

Responsibilities

Prepare and manage Time & Materials (T&M) service quotations for multiple service activities.
Ensure quotations align with pricing structures and minimum pricing requirements.
Maintain and document quotations in ServiceMax and SAP with accurate data and templates.
Coordinate with Field Service Representatives and technical teams to confirm scope and requirements.