Quality Technician

SUPER MICRO COMPUTER MALAYSIA SDN. BHD.; Johor; On-site; MYR 33,000 - 51,000; Full time

Job summary

Supermicro Malaysia seeks a Quality Technician to conduct thorough inspections of computer and server components and finished products. You will identify non-conformities, report them to production and engineering, and perform root cause analysis to implement CAPA with cross-functional teams.

You will maintain detailed quality records, logs, and data, ensuring traceability for internal and external audits, while adhering to safety guidelines and contributing to continuous improvement.

Qualifications

• Diploma or higher in engineering or related field.
• Minimum 2 years of quality control experience in tech manufacturing.

Responsibilities

• Conduct thorough quality control inspections of computer and server components, sub-assemblies, and finished products in line with standards.
• Identify, document, and report non-conformities, defects, or deviations to relevant teams.
• Perform root cause analysis and drive CAPA with cross-functional teams.
• Maintain accurate quality records, inspection logs, and test data for traceability and audits.
• Adhere to company policies, procedures, and safety guidelines.
• Participate in continuous improvement of quality processes and SOPs, and collaborate with production, engineering, and supply chain.

Skills

Quality control

Analytical thinking

Communication

Teamwork

English language

Bahasa Malaysia

Education

Diploma in Mechanical, Electrical & Electronic, Manufacturing, Industrial, Mechatronic Engineering

Tools

SPC

FMEA

QMS

Job description

The Quality Technician role involves conducting thorough quality control inspections of computer and server components, sub-assemblies, and finished products in alignment with Supermicro's rigorous standards and specifications. You will identify, document, and report non-conformities, defects, or deviations from quality standards, ensuring clear communication to relevant production and engineering teams. This position requires maintaining accurate and detailed quality records, inspection logs, and test data, ensuring traceability and compliance with internal and external audit requirements.

What will be your main task:

Conduct thorough quality control inspections of computer and server components, sub-assemblies, and finished products in alignment with Supermicro's rigorous standards and specifications

Identify, document, and report non-conformities, defects, or deviations from quality standards, ensuring clear communication to relevant production and engineering teams

Perform root cause analysis for identified quality issues and collaborate with cross-functional teams to implement effective corrective and preventive actions (CAPA)

Maintain accurate and detailed quality records, inspection logs, and test data, ensuring traceability and compliance with internal and external audit requirements

Adhere strictly to all company policies, procedures, and safety guidelines as outlined in the Employee Handbook and other applicable documentation

Actively participate in continuous improvement initiatives, contributing to the enhancement of quality processes, Standard Operating Procedures (SOPs), and overall product reliability

Collaborate effectively with production, engineering, and supply chain teams to ensure seamless quality integration throughout the product lifecycle

What can help you succeed:

Hold a Diploma in Mechanical, Electrical & Electronic, Manufacturing, Industrial, Mechatronic Engineering, or any related Technical or Engineering field. Candidates with relevant technical certifications will also be considered

Minimum of 2 years of dedicated quality control experience within the computer, server, or related high-tech manufacturing industry, preferably with exposure to Supermicro products or similar enterprise hardware

Demonstrate strong independence, meticulous diligence, proactive initiative, and a consistently positive attitude in a fast-paced production environment

Exhibit excellent communication, coordination, and teamwork skills, fostering a collaborative approach to quality assurance

Proficient in both English and Bahasa Malaysia, with strong reading comprehension skills, particularly for technical documentation and Standard Operating Procedures (SOPs)

Capable of performing duties that require prolonged standing and physical presence on the production line for inspection activities

Flexible and able to comply with overtime requirements as dictated by production schedules and business needs is advantage

Familiarity with quality management systems (QMS) and tools, such as Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), or similar methodologies, is highly advantageous

Knowledge of ISO 9001, quality systems, 5S, SPC, or QA documentation will be an added advantage

Supermicro (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.

Supermicro (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.