Quality Manager

Sonoco Products (Malaysia) Sdn Bhd; Nilai; On-site; MYR 150,000 - 210,000; Full time

Benefits offered by this job

Competitive remuneration package

Contractual bonus & performance bonus

Free hospitalization & life insurance

Free medical outpatient

5-day work week

Parking

Job summary

Sonoco Products (Malaysia) Sdn Bhd is seeking a Quality Manager to lead the Quality team at our Negeri Sembilan plant. You will drive product quality, implement improvement initiatives, and ensure adherence to GMP, HACCP, ISO, and related food safety standards.

The role requires 5+ years in QA/QC or process engineering in manufacturing, with strong leadership, data analytics, and the ability to develop robust SOPs and CAPA programs across functions.

Qualifications

• Minimum degree in Engineering/Science/Material discipline or equivalent.
• Minimum 5 years' experience in QA/QC or process engineering in manufacturing.
• Experience in consumer packaging or FMCG is an advantage.
• Proficient with MS Office (Word, Excel, Outlook).
• Familiar with ISO 9001, FSSC 22000, and FSC Quality Management System.
• Able to write SOPs and technical reports.
• Excellent communication and leadership skills.
• Detail oriented with strong data-driven problem solving.

Responsibilities

• Lead QA and QC activities within the manufacturing plant to ensure consistent product quality and compliance with company standards.
• Ensure GMP, HACCP, ISO, FSSC, and food safety requirements are met.
• Develop and maintain quality management systems, continuous improvement initiatives, and CAPA programs.
• Monitor production processes and analyze quality data to meet specifications and customer requirements.
• Lead internal, external, customer, and regulatory audits to ensure ongoing compliance.
• Investigate customer complaints and non-conformances with cross-functional teams to drive improvements.
• Lead, coach and develop the Quality team through training and performance management.

Skills

Quality management

Leadership

Data analysis

Cross-functional collaboration

SOP writing

Communication

CAPA

Education

Degree in Engineering/Science/Material

Tools

MS Office

Job description

As the Quality Manager, you will lead and guide the Quality team in ensuring consistent product quality and driving continuous improvement initiatives. The role includes monitoring quality parameters, improving Standard Operating Procedures (SOPs), and supporting operational excellence across the plant.

You will also oversee the implementation and auditing of Sonoco's Food Safety System, Quality Management System, and Productivity Programs to ensure compliance, effectiveness, and continuous improvement.

Key Tasks and Responsibilities:

Lead and manage overall Quality Assurance (QA) and Quality Control (QC) activities within the manufacturing plant to ensure consistent product quality and compliance with company standards.

Ensure compliance with GMP, HACCP, ISO, FSSC, food safety requirements, and all relevant legal and regulatory standards.

Develop, implement, and maintain quality management systems, continuous improvement initiatives, and effective corrective and preventive actions (CAPA).

Monitor production processes and analyze quality data to ensure products consistently meet quality specifications, customer requirements, and operational targets.

Lead internal audits, external audits, customer audits, and regulatory inspections to ensure ongoing compliance and system effectiveness.

Investigate customer complaints, non-conformance issues, and quality concerns, while working closely with cross-functional teams to drive operational excellence and continuous improvement.

Lead, coach, and develop the Quality team through training, performance management, and capability development.

Education/Academic Background:

Minimum Degree in Engineering/Science/Material discipline or equivalent

Experience:

Minimum 5 years' working experience in Quality and/or process engineering function in manufacturing environment

Exposure and experience in consumer packaging or FMCG will be added advantage

Knowledge & Skill:

Proficient with Microsoft Office packages such as Word, Excel and Outlook

Knowledge of exposure in ISO 9001, FSSC 22000, FSC Quality Management System

Able to write SOP/SOC and technical report

Good communication skills and able to interact with all levels of people

Detail oriented and ensures accuracy and consistency in quality processes

Strong leadership skills to guide teams and drive quality initiatives effectively

Analytical mindset to use data for identifying root causes and improvements

Good communication skills to collaborate well across all organizational levels

Proactive attitude with the ability to anticipate issues and take initiative to resolve

Rewards:

Competitive remuneration package

Contractual bonus & performance bonus

Free Hospitalization & Term Life insurance

Free medical outpatient

5-day week

Perks and benefits Medical Miscellaneous allowance Dental Parking Contractual Bonus, Free Insurance (Term Life, Pers

Sonoco (www.sonoco.com) is a global industrial and consumer packaging company with approximately 23,000 team members in over 340 operations in 36 countries. We have more than 100 years of experience delivering innovative packaging solutions to customers around the world. In Malaysia, Sonoco has plants located in Sungai Buloh, Rawang, Kajang, Penang, Bandar Enstek and Shah Alam.

We are looking for talented individuals with suitable qualifications and experience to share and be part of our success.