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Jora Malaysia is seeking a Quality Manager to lead the QMS and ensure product quality across IQC/IPQC/OQC for PCBA products. You will drive RCA/CAPA, manage audits, and collaborate with production, engineering, and suppliers to raise quality standards.
The role requires a bachelor's degree in engineering or quality management and 5–8 years in quality leadership within electronics manufacturing. This is a full-time on-site position in Malaysia with opportunities to develop the quality team.
Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
Lead and manage the overall Quality Management System (QMS) in compliance with ISO standards and company requirements
Oversee quality control processes across incoming (IQC), in-process (IPQC), and outgoing (OQC) inspections
Ensure product quality meets customer specifications, especially for PCBA (Printed Circuit Board Assembly) products
Handle customer complaints, drive root cause analysis (RCA), and implement corrective and preventive actions (CAPA)
Act as the main point of contact for customers on all quality-related matters, including audits and quality issues
Lead internal and external audits (e.g., ISO9001, customer audits) and ensure audit readiness
Work closely with production, engineering, and suppliers to improve product quality and process efficiency
Monitor key quality KPIs and drive continuous improvement initiatives
Manage supplier quality performance and support supplier audits and development
Lead, coach, and develop the quality team to enhance overall team capability
Job Responsibilities
Lead and manage the overall Quality Management System (QMS) in compliance with ISO standards and company requirements
Oversee quality control processes across incoming (IQC), in-process (IPQC), and outgoing (OQC) inspections
Ensure product quality meets customer specifications, especially for PCBA (Printed Circuit Board Assembly) products
Handle customer complaints, drive root cause analysis (RCA), and implement corrective and preventive actions (CAPA)
Act as the main point of contact for customers on all quality-related matters, including audits and quality issues
Lead internal and external audits (e.g., ISO9001, customer audits) and ensure audit readiness
Work closely with production, engineering, and suppliers to improve product quality and process efficiency
Monitor key quality KPIs and drive continuous improvement initiatives
Manage supplier quality performance and support supplier audits and development
Lead, coach, and develop the quality team to enhance overall team capability
Job Requirements
Bachelor's Degree in Engineering, Quality Management, or related field
Minimum 5–8 years of experience in quality management within the PCBA / electronics manufacturing industry
Strong knowledge of quality systems, tools, and methodologies (e.g., ISO9001, SPC, FMEA, 8D, Six Sigma)
Solid understanding of PCBA processes such as SMT, DIP, and assembly