Quality Executive

Wipro Consumer Care (LDW) Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 145,000; Full time

Job summary

Wipro Consumer Care (LDW) Sdn Bhd in Malaysia seeks a Quality Leader to head a team of Quality Supervisors, Technicians, Inspectors and Assistants, driving compliance across incoming materials, in-process production and finished products.

You will implement ISO9001, ISO14001, ISO45001, GMP and Halal standards, manage documentation, supplier coordination, and lead investigations of non-conformances and customer complaints, ensuring timely corrective actions.

Qualifications

• Minimum a degree in Industrial Chemistry, Microbiology, Chemistry, Applied Chemistry, Cosmetics or science background.
• At least 3 years' experience in quality field.
• Cosmetic industry exposure preferred with bulk management, RCCA and customer complaints.

Responsibilities

• Lead Quality Supervisors, Technicians, Inspectors and Assistants to monitor quality performance of materials, processes and finished products.
• Maintain housekeeping and safe work practices, flag safety hazards to supervisors.
• Guide in inspection and testing per established standards; ensure documents are up to date.
• Ensure equipment and tools are licensed and traceable; maintain sample storage per procedures.
• Lead product complaint investigations and communicate non-conformances to stakeholders; release approved materials and reject non-conforming ones.
• Adhere to ISO9001, ISO14001, ISO45001, GMP, Halal and other applicable standards; perform additional duties as assigned.

Skills

Leadership

Quality management

Communication skills

MS Office

Education

Degree in Industrial Chemistry / Microbiology / Chemistry / Applied Chemistry / Cosmetics

Tools

Microsoft Office

Job description

About the Opportunity

In this role, you will have the opportunity to lead a Quality team and make a direct impact on the quality and compliance of products throughout the manufacturing process. You will gain broad exposure to quality operations, from incoming materials and production processes to finished products, while working closely with cross-functional teams on product complaints, non-conformances, troubleshooting and continuous improvement. This is a great opportunity for a quality professional looking to strengthen their leadership experience, broaden their technical expertise and contribute to maintaining high standards in a fast-paced personal care manufacturing environment.

Key Responsibilities

To lead Quality Supervisors, Quality Technicians, Quality Inspectors and Quality Assistants in assessing and monitoring the quality performance of incoming materials, online productions and finished products.

Ensure the maintaining of housekeeping practice at work site by subordinate, safe work procedures are practiced by subordinate and to update on any safety violations / hazards on a timely basis to Superiors.

Guide Quality team members in carrying out inspection and testing of material in accordance with the established quality standards.

Ensuring all maintained and retained documents are up to date and updated as per established procedures.

Ensure all related equipment and tools in use are licensed and in good serviceable condition with traceable service records.

Ensure Standard Reference Samples and Quality Retention samples are stored and updated according to the written procedure and standard compliance.

Lead in product complaint investigation and any deviation of non-conformity and act as main communicator with others stakeholder on any non-conformance or quality related matters.

Release all approved material / product and reject all non-conforming material / product.

Adhere to the requirements of ISO9001, ISO14001, ISO45001, GMP, Halal and all others applicable standards.

Perform any other duties that may be assigned by the Management from time to time.

Key Requirement, Experience & Skills

Minimum a degree in Industrial Chemistry, Microbiology, Chemistry, Applied Chemistry, Cosmetics or science background.

At least 3 years' experience in quality field.

Preferable 2 years' experience in cosmetic line industries is preferable with exposure in bulk management, bulk & process troubleshooting, Root Cause Corrective Action (RCCA) and customer complaint.

Basic Microsoft Office Skills (Word, Excel & Outlook).

Ability to communicate effectively through oral & written communications.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Wipro Unza Malaysia and Wipro Consumer Care (LDW) are part of Wipro Consumer Care & Lighting, a fast-growing FMCG business across Asia, the Middle East and Africa.

In Malaysia, we bring together a strong heritage in personal care, skincare, male grooming, household care, wellness and healthcare products, with trusted brands such as Safi, Carrie Junior, Enchanteur, Aiken, Romano, Dashing, Scentify, Bio-essence, Ginvera, Ebene, Syahirah, MaxKleen, NappiKleen and more.

With strong local presence and manufacturing capabilities, we are committed to quality products, trusted brands and creating a workplace where people can learn, grow and make a meaningful impact.

Wipro Unza Malaysia and Wipro Consumer Care (LDW) are part of Wipro Consumer Care & Lighting, a fast-growing FMCG business across Asia, the Middle East and Africa.

In Malaysia, we bring together a strong heritage in personal care, skincare, male grooming, household care, wellness and healthcare products, with trusted brands such as Safi, Carrie Junior, Enchanteur, Aiken, Romano, Dashing, Scentify, Bio-essence, Ginvera, Ebene, Syahirah, MaxKleen, NappiKleen and more.

With strong local presence and manufacturing capabilities, we are committed to quality products, trusted brands and creating a workplace where people can learn, grow and make a meaningful impact.