Quality Lead - ISO/GMP Compliance & Product Excellence

Wipro Consumer Care (LDW) Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 145,000; Full time

Job summary

Wipro Consumer Care (LDW) Sdn Bhd in Malaysia seeks a Quality Leader to head a team of Quality Supervisors, Technicians, Inspectors and Assistants, driving compliance across incoming materials, in-process production and finished products.

You will implement ISO9001, ISO14001, ISO45001, GMP and Halal standards, manage documentation, supplier coordination, and lead investigations of non-conformances and customer complaints, ensuring timely corrective actions.

Qualifications

• Minimum a degree in Industrial Chemistry, Microbiology, Chemistry, Applied Chemistry, Cosmetics or science background.
• At least 3 years' experience in quality field.
• Cosmetic industry exposure preferred with bulk management, RCCA and customer complaints.

Responsibilities

• Lead Quality Supervisors, Technicians, Inspectors and Assistants to monitor quality performance of materials, processes and finished products.
• Maintain housekeeping and safe work practices, flag safety hazards to supervisors.
• Guide in inspection and testing per established standards; ensure documents are up to date.
• Ensure equipment and tools are licensed and traceable; maintain sample storage per procedures.
• Lead product complaint investigations and communicate non-conformances to stakeholders; release approved materials and reject non-conforming ones.
• Adhere to ISO9001, ISO14001, ISO45001, GMP, Halal and other applicable standards; perform additional duties as assigned.

Skills

Leadership

Quality management

Communication skills

MS Office

Education

Degree in Industrial Chemistry / Microbiology / Chemistry / Applied Chemistry / Cosmetics

Tools

Microsoft Office

Job description

Wipro Consumer Care (LDW) Sdn Bhd in Malaysia seeks a Quality Leader to head a team of Quality Supervisors, Technicians, Inspectors and Assistants, driving compliance across incoming materials, in-process production and finished products.

You will implement ISO9001, ISO14001, ISO45001, GMP and Halal standards, manage documentation, supplier coordination, and lead investigations of non-conformances and customer complaints, ensuring timely corrective actions.