Quality Engineer - CAPA, NPI & Continuous Improvement

MFG TECHNOLOGY SDN. BHD.; Hang Tuah Jaya; On-site; MYR 56,000 - 100,000; Full time

Job summary

MFG TECHNOLOGY SDN. BHD. in Malaysia is seeking a QA Engineer to manage customer complaints, perform root cause analysis, and drive CAPA implementations across production processes.

You will coordinate with Production, Engineering and other departments to ensure quality requirements are met and support NPI, audits, and overseas visits as needed. The role requires a degree in Engineering and at least two years in connector manufacturing, with ability to read technical drawings and communicate in

Qualifications

• Must have a degree in engineering or related field.
• Minimum 2 years of experience in connector manufacturing.
• Able to read technical drawings and understand connector product specifications.
• Fluent in English and Chinese for communication with China HQ and customers.

Responsibilities

• Manage customer complaints, quality issues, and ensure timely corrective action (CAPA) implementation.
• Analyze quality problems, perform root cause analysis, and drive continuous improvement activities.
• Coordinate with Production, Engineering, and other departments to resolve quality-related issues.
• Review and implement customer quality requirements across production processes.
• Handle customer returns and non-conformance cases according to established procedures.
• Prepare and maintain quality reports and documentation (FAI, CTAR, CPK, PPK, FAA, QIP, FOT, etc.).
• Support product and process quality verification to ensure compliance with specifications.
• Monitor quality performance indicators and support improvement initiatives to reduce defects and improve yield.
• Liaise with customers, suppliers, and internal teams to ensure effective communication on quality matters.
• Support new product introduction (NPI), audits, and overseas customer visits when required.

Skills

Root cause analysis

Quality improvement

Analytical thinking

Communication

Education

Bachelor's degree in Engineering or related field

Job description

MFG TECHNOLOGY SDN. BHD. in Malaysia is seeking a QA Engineer to manage customer complaints, perform root cause analysis, and drive CAPA implementations across production processes.

You will coordinate with Production, Engineering and other departments to ensure quality requirements are met and support NPI, audits, and overseas visits as needed. The role requires a degree in Engineering and at least two years in connector manufacturing, with ability to read technical drawings and communicate in