Quality Engineer – Customer-Focused Process Improvement

Chemlite Industries; Seberang Perai; On-site; MYR 56,000 - 89,000; Full time

Job summary

Chemlite Industries in Penang seeks a Quality Engineer to drive process control and customer satisfaction. You will investigate defects, perform 8D problem solving, and implement CAPA with cross-functional teams.

You will monitor KPIs, conduct process audits, and support CIP initiatives while ensuring compliance with surface treatment processes and testing methods. English communication required.

Qualifications

• Degree in engineering (Chemical, Mechanical or Materials Science) or related field.
• 2-4 years of experience in quality engineering or quality control.
• Knowledge of surface treatment processes (e.g., plating, coating).
• Experience with testing methods (corrosion, adhesion).
• Familiarity with QC tools (SPC, FMEA, Six Sigma).
• Good communication skills for cross-functional collaboration.

Responsibilities

• Communicate daily with customer to identify potential quality problems.
• Review processes for continuous improvement to control customer complaints.
• Perform process audits and implement corrective actions / follow up.
• Recommend solutions to non-conforming material through designated channels.
• Investigate customer complaints using 8D and other methods.
• Ensure CI program communications and action follow-ups with customers.

Skills

Quality engineering

Customer coordination

Problem solving

Education

Engineering degree (Chemical/Mechanical/Materials Science)

Tools

SPC

FMEA

Six Sigma

Job description

Chemlite Industries in Penang seeks a Quality Engineer to drive process control and customer satisfaction. You will investigate defects, perform 8D problem solving, and implement CAPA with cross-functional teams.

You will monitor KPIs, conduct process audits, and support CIP initiatives while ensuring compliance with surface treatment processes and testing methods. English communication required.