QUALITY ASSURANCE EXECUTIVE

SALAM Specialist Hospital Kuala Terengganu; Kuala Terengganu; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Job summary

SALAM Specialist Hospital Kuala Terengganu is seeking a Quality Assurance Executive to help maintain high standards of quality and patient safety across the hospital. You will support QA/QI activities, coordinate audits, and help implement continuous improvement initiatives.

This role requires a Bachelor's degree in healthcare administration or related field, plus 2–3 years in QA/QI or hospital operations. You will work with multiple departments to review policies, monitor compliance, and

Qualifications

• Bachelor's degree in healthcare administration, Quality Management, Health Sciences or a related field.
• Preferably 2–3 years of experience in Quality Assurance, Quality Management, healthcare or hospital operations.
• Good understanding of quality management, auditing and continuous improvement.
• Strong analytical, communication, coordination and documentation skills.

Responsibilities

• Support and coordinate hospital-wide Quality Assurance & Quality Improvement (QA/QI) activities
• Conduct and coordinate internal audits, inspections and compliance monitoring
• Monitor compliance with hospital policies, SOPs, regulatory and accreditation requirements
• Coordinate incident reporting, investigation and analysis
• Collect, analyse and monitor quality indicators and KPI data
• Assist in preparing quality and management reports
• Coordinate quality improvement projects with various departments
• Maintain and review quality-related policies, SOPs, forms and documentation
• Support accreditation activities, external audits and regulatory assessments
• Work closely with HODs and multidisciplinary teams to promote a strong quality and patient safety culture

Skills

Analytical

Communication

Coordination

Documentation

Education

Bachelor's degree in healthcare administration/Quality Management/Health Sciences

Job description

SALAM Specialist Hospital Kuala Terengganu is looking for a dedicated and detail-oriented individual to join our team as a Quality Assurance Executive. You will contribute to maintaining high standards of quality and patient safety across the hospital.

Key responsibilities

• Support and coordinate hospital-wide Quality Assurance & Quality Improvement (QA/QI) activities
• Conduct and coordinate internal audits, inspections and compliance monitoring
• Monitor compliance with hospital policies, SOPs, regulatory and accreditation requirements
• Coordinate incident reporting, investigation and analysis
• Collect, analyse and monitor quality indicators and KPI data
• Assist in preparing quality and management reports
• Coordinate quality improvement projects with various departments
• Maintain and review quality-related policies, SOPs, forms and documentation
• Support accreditation activities, external audits and regulatory assessments
• Work closely with HODs and multidisciplinary teams to promote a strong quality and patient safety culture

About you

• Bachelor's degree in healthcare administration, Quality Management, Health Sciences or a related field
• Preferably 2–3 years of experience in Quality Assurance, Quality Management, healthcare or hospital operations
• Good understanding of quality management, auditing and continuous improvement
• Strong analytical, communication, coordination and documentation skills

About us

SALAM Specialist Hospital Kuala Terengganu, inaugurated on 1st March 2016 at Jalan Engku Sar, is SALAM’s first facility on the East Coast of Malaysia. Established to provide accessible, affordable, and quality healthcare, the hospital is guided by a mission that resonates with its compassionate and dedicated staff, who are committed to delivering high-quality service to the community. SALAM Specialist Hospital Kuala Terengganu is a healthcare facility committed to maintaining high standards of quality and patient safety.

Offering a comprehensive range of services, from primary care to specialized treatments, we are supported by a team of experienced specialists and skilled nurses who prioritize patient well-being. We welcome you with the assurance that you are always in good hands.