Head, Group Quality, Risk & Sustainability

MindMerge Consulting; Petaling Jaya; On-site; MYR 250,000 - 450,000; Full time

Job summary

MindMerge Consulting, on behalf of a private healthcare organisation in Selangor, Malaysia, is seeking a Head, Group Quality, Risk & Sustainability. The role leads group-wide QMS, ERM, and ESG initiatives to drive quality and sustainability across operations.

The successful candidate will develop and implement QMS aligned with standards, oversee risk management, conduct audits, and champion CSR and stakeholder engagement while collaborating with clinical and non-clinical teams.

Qualifications

• Bachelor's or Master's degree in Business, Quality Management, Environmental Science, Risk Management, or a related field.
• Minimum of 12 years of experience in quality management, risk assessment, and sustainability leadership roles.
• Certification in ISO 9001, ISO 14001, ISO 31000 or similar is an advantage.
• Experience in multinational or group-level organizations preferred.
• Knowledge of MSQH Accreditation and Hospital Quality System.
• Able to interact with clinical and non-clinical staff regarding quality and accreditation.
• Excellent interpersonal communication skills, both written and oral.

Responsibilities

• Develop and implement a group-wide Quality Management System (QMS) aligned with industry standards and regulatory requirements.
• Establish risk management frameworks and lead enterprise risk management (ERM) strategies.
• Lead audits, assessments, and reviews to ensure compliance and drive continuous improvement.
• Drive sustainability/ESG initiatives including CSR programs and stakeholder engagement.

Skills

Quality management

Risk assessment

Sustainability leadership

Stakeholder engagement

Inter-personal communication

Education

Bachelor's or Master's degree in Business, Quality Management, Environmental Science, Risk Management, or related field

Job description

Petaling Jaya, Malaysia | Posted on 08/13/2026

Our client is a well known private Healthcare organisation, currently looking for a Head, Group Quality, Risk & Sustainability to be based in Selangor.

Job Summary

Quality Management:

• Develop and implement a group-wide Quality Management System (QMS) aligned with industry standards and regulatory requirements.
• Establish quality control and assurance frameworks to enhance product/service excellence.
• Conduct regular audits, assessments, and reviews to ensure compliance and drive continuous improvement.
• Lead training and awareness initiatives to foster a quality-driven culture.
• Develop and oversee enterprise risk management (ERM) strategies to identify, assess, and mitigate potential business risks.
• Ensure the integration of risk management practices into operational and strategic decision-making processes.
• Establish risk reporting mechanisms and work with leadership to address critical issues.
• Monitor emerging risks and regulatory changes to proactively adapt risk management frameworks.

Sustainability & ESG Initiatives:

• Develop and implement sustainability strategies aligned with corporate goals and ESG (Environmental, Social, and Governance) principles.
• Drive initiatives to enhance environmental performance, reduce carbon footprint, and promote responsible resource use.
• Lead corporate social responsibility (CSR) programs and stakeholder engagement initiatives.
• Ensure compliance with sustainability reporting standards and global best practices.

Requirements

• Bachelor'sor Master's degree in Business, Quality Management, Environmental Science,Risk Management, or a related field.
• Minimum of 12 years of experience in quality management, risk assessment, andsustainability leadership roles.
• Certificationin relevant quality, risk, or sustainability standards (e.g., ISO 9001,ISO 14001, ISO 31000) is an advantage.
• Experienceworking in a multinational or group-level organization is preferred.
• KnowledgeofMSQH Accreditation and Hospital Quality System.
• Able to interactwith clinical staff and non-clinical staff with regards to quality andaccreditation.
• Excellentinter-personal communication skills, both written and oral.