Healthcare Quality & Compliance Executive

KPJ Batu Pahat Specialist Hospital; Batu Pahat; On-site; MYR 60,000 - 90,000; Full time

Job summary

KPJ Batu Pahat Specialist Hospital is seeking a Quality & Compliance Lead to oversee hospital-wide quality initiatives and accreditation readiness. You will coordinate activities spanning IMS, MSQH, JCI, and ISO standards, ensuring regulatory adherence and robust risk management.

You will report to Top Management and keep the GM, CNO, and Finance Manager informed of any quality issues. Experience in healthcare quality programs and strong leadership are essential for success.

Qualifications

• Degree in any discipline or equivalent work experience.
• Minimum one year of relevant experience in hospital/healthcare.
• Fluent Malay and English communications (written and spoken).
• Able to work as a team, under pressure and meet deadlines.
• Strong leadership, interpersonal and time-management skills.
• Willing to travel for training.
• Knowledgeable and committed toward job responsibilities.

Responsibilities

• Coordinate quality activities across the hospital to ensure ISO and accreditation compliance.
• Direct and coordinate quality programs such as IMS, MSQH, JCI, and related standards.
• Inform GM, CNO, and Finance Manager of quality issues requiring actions.
• Prepare audit programs, schedule audits, and monitor effectiveness.
• Liaise with external agencies (Ministry of Health, MSQH, etc.).
• Disseminate quality improvement information to staff.
• Maintain records and ensure confidentiality as per PDPA.
• Support management reviews and corrective/preventive actions.
• Act as advisor for ICC and Suggestion Scheme.

Skills

Leadership

Interpersonal skills

Team work

Time management

Communication (Malay & English)

Working under pressure

Independent work

Willingness to travel

Education

Bachelor degree or equivalent

Job description

KPJ Batu Pahat Specialist Hospital is seeking a Quality & Compliance Lead to oversee hospital-wide quality initiatives and accreditation readiness. You will coordinate activities spanning IMS, MSQH, JCI, and ISO standards, ensuring regulatory adherence and robust risk management.

You will report to Top Management and keep the GM, CNO, and Finance Manager informed of any quality issues. Experience in healthcare quality programs and strong leadership are essential for success.