Quality Assurance

Mas Awana Services Sdn Bhd; Negeri Sembilan; On-site; MYR 40,000 - 65,000; Full time

Job summary

Mas Awana Services Sdn Bhd in Malaysia is seeking a Quality Assurance/Quality Control professional to uphold food safety and regulatory compliance across our operations.

The role focuses on inspections, audits, CAPA, and collaboration with Operations, Kitchen and Procurement to maintain HACCP, GMP and SOPs. Strong analytical skills, ISO knowledge, and experience with QA tools are preferred; the candidate will train staff and support external audits.

Qualifications

• Qualified in Quality Assurance/Quality Management.
• 2–3 years of QA/QC experience in a tech or science environment.
• Strong knowledge of quality management systems and ISO standards.
• Proficiency with QA tools, testing software and data analysis.
• Excellent attention to detail and documenting quality issues.
• Strong analytical and problem-solving skills for CAPA.
• Effective written and verbal communication for stakeholders.
• Ability to work independently and in a fast-paced team.
• Familiarity with risk assessment and root cause analysis.
• Experience with QA software is preferred.

Responsibilities

• Conduct routine inspections and quality checks to ensure compliance with company standards and regulatory requirements.
• Monitor food safety, hygiene, sanitation, and quality control practices across operations.
• Perform internal audits and prepare audit reports with recommendations for improvement.
• Investigate quality issues, customer complaints, and non-conformities, and implement CAPA.
• Ensure compliance with HACCP, GMP, SOPs, and other applicable food safety standards.
• Review quality records and reports for accuracy and completeness.
• Coordinate product testing, sampling, and quality verification activities.
• Provide quality and food safety training to employees to enhance compliance.
• Monitor corrective actions and verify their effectiveness.
• Collaborate with Operations, Kitchen, Procurement and other departments to maintain standards.
• Support external audits, inspections, and certification processes.

Skills

Quality Assurance

Quality Control

ISO Standards

Data Analysis

Attention to Detail

Analytical Thinking

Communication Skills

Teamwork

Education

QA/QC Certification

Tools

Quality Management Software

Automated Testing Tools

Test Management Platforms

Job description

About us

Mas Awana Services Sdn Bhd is a forward-thinking organisation committed to delivering excellence through rigorous quality standards and innovative solutions. We pride ourselves on our dedication to maintaining the highest levels of quality across all our operations, ensuring that our clients and stakeholders receive exceptional service and products.

Key responsibilities

Conduct routine inspections and quality checks to ensure compliance with company standards and regulatory requirements.

Monitor food safety, hygiene, sanitation, and quality control practices across operations.

Perform internal audits and prepare audit reports with recommendations for improvement.

Investigate quality issues, customer complaints, and non-conformities, and implement corrective and preventive actions (CAPA).

Ensure compliance with HACCP, GMP, SOPs, and other applicable food safety standards.

Review quality records, documentation, and reports to ensure accuracy and completeness.

Coordinate product testing, sampling, and quality verification activities.

Provide quality and food safety training to employees to enhance compliance and awareness.

Monitor corrective actions and verify their effectiveness.

Work closely with Operations, Kitchen, Procurement, and other departments to maintain quality standards.

Support external audits, inspections, and certification processes.

Maintain proper documentation and records in accordance with company policies and regulatory requirements.

Perform any other duties assigned by the Head of Department or Management.

What we're looking for

A relevant qualification or certification in Quality Assurance, Quality Management, or a related Science and Technology discipline

Proven experience of at least 2-3 years working in Quality Assurance or Quality Control within a technology or science-based environment

Strong knowledge of quality management systems, ISO standards and industry-specific compliance requirements

Proficiency in using quality assurance tools, testing software and data analysis applications

Excellent attention to detail with the ability to identify and document quality issues accurately

Strong analytical and problem-solving skills to investigate quality concerns and implement effective solutions

Excellent communication skills, both written and verbal, to document findings and present to stakeholders

Ability to work independently and as part of a team in a fast-paced environment

Meticulous organisational skills and the ability to manage multiple quality assurance activities simultaneously

Familiarity with risk assessment methodologies and root cause analysis techniques

Preferred experience with automated testing tools, test management platforms or quality management software

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Hospitality & Tourism 101-1,000 employees

Currently we occupy two units of a three-storey building which has been converted into a CPU, located in a light industrial area in Bandar Baru Salak Tinggi, Sepang about five kilometers from KLIA and Putrajaya. We have one of the most advanced state-of-the-art Central Production Kitchens (CPU) within the Klang Valley with an estimated line production capacity of circa. 10,000 packed food per day. Plans are under way to acquire the adjacent lots for immediate expansion in view of increasing our production capacity to 20,000 packed food per day.

Currently we occupy two units of a three-storey building which has been converted into a CPU, located in a light industrial area in Bandar Baru Salak Tinggi, Sepang about five kilometers from KLIA and Putrajaya. We have one of the most advanced state-of-the-art Central Production Kitchens (CPU) within the Klang Valley with an estimated line production capacity of circa. 10,000 packed food per day. Plans are under way to acquire the adjacent lots for immediate expansion in view of increasing our production capacity to 20,000 packed food per day.

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