QA Manager

EPS Malaysia; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

EPS Malaysia in Penang is seeking a QA Manager to lead quality assurance activities in a manufacturing environment. The role involves developing QA policies, procedures, and inspection standards, while steering the QA team toward continuous improvement.

You will plan internal audits, investigate quality issues, and drive corrective and preventive actions. Collaboration with Production and Engineering is essential to meet stringent quality requirements and customer expectations.

Qualifications

• Proven ability to develop and implement QA policies and procedures.
• Experience leading QA teams and conducting performance reviews.
• Strong auditing and corrective action skills.

Responsibilities

• Develop and implement QA policies, procedures, and inspection standards.
• Lead and coach the QA team and conduct performance reviews.
• Plan and conduct internal audits and inspections for quality compliance.
• Investigate quality issues, identify root causes, and implement CAPA.
• Collaborate with Production, Engineering, and other departments to meet product quality requirements.
• Handle customer quality issues and ensure timely resolution.
• Monitor product quality, performance, and reliability to meet customer expectations.

Skills

Quality Assurance

Team Leadership

Auditing

Root Cause Analysis

Job description

QA Manager role responsible for developing and implementing quality assurance policies, procedures, and inspection standards, and leading quality assurance operations within a manufacturing environment.

Key responsibilities

• Develop and implement quality assurance policies, procedures, and inspection standards.
• Lead and manage the QA team by assigning tasks, coaching team members, and conducting performance reviews.
• Plan and conduct internal audits and inspections to ensure compliance with quality standards.
• Investigate quality issues, identify root causes, and implement corrective and preventive actions.
• Work closely with Production, Engineering, and other departments to ensure product quality requirements are met.
• Handle customer quality issues and complaints, ensuring timely investigation and resolution.
• Monitor product quality, performance, and reliability to meet customer expectations.