QA Manager

Businesslist; Johor Bahru; On-site; MYR 111,600 - 167,400; Full time

Job summary

Businesslist is seeking a QA Manager to oversee quality control processes in Johor Bahru. You will monitor production inspections, lead internal and external audits, and drive continuous improvement initiatives.

The ideal candidate holds a Bachelor's degree in Engineering or Quality Management with 5–7 years of quality management experience in manufacturing. Strong leadership and analytical skills are required to ensure compliance and improve processes.

Qualifications

• Minimum 5–7 years of experience in quality engineering/management, preferably in automotive or electronics manufacturing.
• Strong analytical and problem-solving skills required.
• Excellent communication and client-facing skills are crucial.

Responsibilities

• Monitor and improve in-process inspection systems on production lines.
• Conduct root cause analysis and implement corrective actions.
• Lead internal audits and coordinate external audits.
• Drive initiatives to reduce defects, scrap, and rework.

Skills

Analytical skills

Leadership skills

Problem-solving skills

Communication skills

Education

Bachelor’s degree in Engineering or Quality Management

Tools

SPC

8D

FMEA

MSA

PPAP

5-Why

Fishbone Diagrams

Job description

QA Manager Posting Date : 23 Jun 2026 | Close Date :21 Sep 2026

Client Background: MNC Company

Industry : Manufacturing

Location: Johor Bahru, Johor

Headcount: 1

Position Title: QA Manager

Tenure: Permanent

Remuneration: RM10,000 – RM15,000

Responsibilities

Process Quality Control

• Monitor and improve in-process inspection systems on production lines.
• Handle New Product Introduction (NPI) activities, including start-up line quality.
• Conduct root cause analysis and implement corrective/preventive actions.
• Ensure compliance with IPC-620 standards and manage equipment calibration.

Technical & Analytical

• Read and interpret engineering drawings, schematics, and wiring diagrams.
• Collaborate with product development teams to define wire harness requirements.
• Perform statistical analysis on defect trends and prepare quality reports.

Quality System Management

• Maintaining compliance with ISO 9001, ISO 14001 and customer-specific requirements.
• Lead internal audits and coordinate external audits.
• Develop and maintain quality documentation (SOPs, control plans, work instructions).

Continuous Improvement

• Drive initiatives to reduce defects, scrap, and rework.
• Implement Lean Six Sigma methodologies for process improvement.
• Monitor KPIs (customer complaints, defect rates, audit scores) and report to management.

Customer Quality & Supplier Interface

• Act as liaison between customers and internal teams for quality issues.
• Handle customer complaints, warranty claims and ensure timely resolution.
• Work with suppliers to ensure incoming material quality and compliance.
• Support warranty claim investigations and corrective action implementation.

Team Leadership

• Supervise and mentor quality engineers and inspectors.
• Ensure training and competency development for quality staff.
• Coordinate cross-functional teams to resolve quality issues.
• Others work assigned by the superior.

Requirements

• Bachelor’s degree in Engineering or Quality Management.
• Minimum 5–7 years of experience in quality engineering/management, preferably in automotive or electronics manufacturing.
• Strong analytical, problem-solving, leadership and communication skills.
• Utilize structured methodologies like SPC, 8D, FMEA, MSA, PPAP, 5-Why, and Fishbone Diagrams to address production errors and customer complaints.
• Excellent communication and client-facing skills.
• Analytical mindset with attention to detail.
• Strong leadership in cross-functional teams.
• Passion for continuous improvement and innovation.