QA Manager

Infinic Plastic Technology Sdn Bhd; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Job summary

Infinic Plastic Technology Sdn Bhd is seeking a seasoned QA/QC leader to oversee all QA and QC activities across manufacturing operations. You will develop quality strategies, ensure ISO and customer requirements are met, and drive continuous improvement.

You will mentor the quality team, work withEngineering, Production, Purchasing and customers to resolve issues, monitor KPIs, lead NCR/CAPA and root cause analyses, and report performance and improvement plans to management.

Qualifications

• Bachelor's degree in Engineering, Polymer Science, Manufacturing, or related field.
• 5–8 years of quality management experience in plastic injection molding/precision machining or related manufacturing.
• Strong knowledge of ISO 9001, ISO13485, SPC, FMEA, 8D, MSA and Root Cause Analysis.
• Strong leadership, communication and problem-solving skills.
• Experience in managing QA/QC functions and leading quality improvement initiatives.

Responsibilities

• Lead QA and QC functions across manufacturing operations.
• Develop and implement quality strategies to achieve quality objectives.
• Ensure compliance with ISO 9001, ISO13485 and customer requirements.
• Lead customer complaints, NCR, CAPA, and root cause analysis activities.
• Monitor quality KPIs including rejection rate, scrap cost, and corrective actions (8D).
• Conduct internal quality reviews and support audits.
• Lead and develop the quality team through training and coaching.
• Collaborate with Engineering, Production, Purchasing, and customers to resolve issues.
• Drive continuous improvement initiatives to reduce defects and improve capability.
• Report quality performance and improvement plans to management.

Skills

Quality management

ISO 9001 knowledge

Root cause analysis

Leadership

Education

Bachelor's degree in Engineering, Polymer Science, Manufacturing

Job description

Responsible for leading QA and QC functions, ensuring quality compliance, managing quality performance, and driving continuous improvement across manufacturing operations.

Key responsibilities

Manage the overall Quality Assurance (QA) and Quality Control (QC) functions.

Develop and implement quality strategies to achieve company quality objectives.

Ensure compliance with ISO 9001, ISO14001, ISO13485 and customer-specific quality requirements.

Lead customer complaints, NCR, CAPA, and root cause analysis activities.

Monitor quality KPIs, including rejection rate, scrap cost, customer complaints, and corrective actions (8D).

Conduct internal quality reviews and support external customer and certification audits.

Lead and develop the quality team through training, coaching, and performance management.

Collaborate with Engineering, Production, Purchasing, and customers to resolve quality issues.

Drive continuous improvement initiatives to reduce defects and improve manufacturing capability.

Report quality performance and improvement plans to management.

About you

Bachelor's Degree in Engineering, Polymer Science, Manufacturing, or a related field.

Minimum 5–8 years of quality management experience in plastic injection molding/precision machining/or any other related manufacturing field.

Strong knowledge of ISO 9001, ISO13485, SPC, FMEA, 8D, MSA, and Root Cause Analysis.

Strong leadership, communication, and problem-solving skills.

Experience in managing QA/QC functions and leading quality improvement initiatives.

Able to work effectively with cross-functional teams and customers.