QA Engineer

Calctronic Technology Sdn Bhd; Batu Kawan; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Medical Education support Parking "公司"

Profit Sharing

Insurance

Long Ser

Job summary

Calctronic Technology Sdn Bhd is seeking a QA/QC professional to investigate quality issues in PCBA manufacturing and drive root cause analysis using 5 Why, Fishbone and 8D methodologies.

You will lead quality improvement initiatives, review inspection standards, and coordinate CAPA, FAI reporting, and supplier actions. Strong ISO 9001 knowledge and cross-functional collaboration are essential.

Qualifications

• Bachelor's Degree in Engineering (Electrical, Electronics, Manufacturing, Mechanical, Industrial Engineering, or equivalent).
• Minimum 2-5 years of QA/QC experience in electronics manufacturing, EMS, PCBA, or semiconductor industries.
• Fresh graduates with strong technical aptitude are encouraged to apply (optional, depending on your preference).

Responsibilities

• Investigate product quality issues and perform root cause analysis using 5 Why, Fishbone, and 8D methodology.
• Troubleshoot failed PCBA assemblies and functional test failures with Process Engineering and Production.
• Lead quality improvement projects to improve yield, reliability, and customer satisfaction.
• Review and improve inspection standards, control plans, and quality procedures.
• Handle customer complaints and RMA investigations and prepare quality reports (FAI, 8D, CAPA).
• Liaise with customers on quality-related issues and corrective actions and support audits and meetings.
• Investigate supplier-related quality issues and coordinate supplier corrective actions with SQE.
• Lead internal quality system improvements per ISO 9001 and participate in audits.

Skills

Quality Assurance

Root Cause Analysis

CAPA

Quality Reporting

Statistical Analysis

ISO 9001

PCBA

Electronic Troubleshooting

Education

Bachelor's Degree in Engineering

Job description

Investigate product quality issues and perform root cause analysis using tools such as 5 Why, Fishbone, and 8D methodology.

Troubleshoot failed PCBA assemblies and functional test failures together with Process Engineering and Production.

Lead quality improvement projects to improve yield, reliability, and customer satisfaction.

Review and improve inspection standards, control plans, and quality procedures.

Customer Quality

Handle customer complaints and RMA investigations.

Prepare professional quality reports, including FA reports, 8D reports, CAPA, and customer response reports.

Liaise with customers on quality-related issues and corrective actions.

Support customer audits and quality meetings.

Investigate supplier-related quality issues.

Prepare data packages and coordinate supplier corrective actions with SQE.

Support supplier audits and supplier quality improvement activities.

Quality Management System

Lead internal quality system improvements in accordance with ISO 9001 requirements.

Coordinate corrective and preventive action (CAPA) activities.

Participate in internal and external audits.

Monitor quality KPIs and prepare management reports.

Inspection & Process Support

Support incoming, in-process, outgoing, and final quality inspections when required.

Review First Article Inspection (FAI) reports and sample measurements.

Establish and improve inspection methods and quality documentation.

Ensure ESD requirements are effectively implemented and maintained.

Cross-functional Support

Work closely with Production, Engineering, Purchasing, and Planning to resolve quality issues.

Support customer on-site quality activities when required.

Drive continuous improvement initiatives across manufacturing processes.

Requirements

Bachelor's Degree in Engineering (Electrical, Electronics, Manufacturing, Mechanical, Industrial Engineering, or equivalent).

Minimum 2-5 years of QA/QC experience in electronics manufacturing, EMS, PCBA, or semiconductor industries.

Fresh graduates with strong technical aptitude are encouraged to apply (optional, depending on your preference).

Good understanding of:

• ISO 9001 Quality Management System
• Root Cause Analysis (5 Why, Fishbone, 8D)
• CAPA
• FAI and quality reporting
• Statistical analysis and quality tools

Experience in PCBA manufacturing and electronic assembly is preferred.

Knowledge of functional testing and electronic troubleshooting will be an added advantage.

We are a Malaysian company specializing in the Design, Fabrication, Assembly, Installation and provide Test Solution for the Disk Drive Industry. We have moved to our new plant in Batu Kawan since middle of 2019. Due to our company expansion, we seek a highly motivated, dynamic and qualified individuals to fill the following position:

Perks and benefits

• Medical Education support Parking Company Trip
• Profit Sharing
• Insurance
• Long Ser