Project Specialist (Pest Control) - SU5 Shah Alam

Rentokil Initial; Shah Alam; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Base salary

Insurance plans

Outpatient coverage

Dental & optical

Retirement benefits

Staff discount

Job summary

Rentokil Initial is seeking a motivated Project Specialist (Pest Control) to join our team in Malaysia. Based at our Shah Alam office, you will plan, support and manage pest-control projects while developing the capabilities of our people.

You will coordinate with Service and Operations teams, conduct surveys, implement improvements, and ensure service quality across branches nationwide. A CIDB certification and proficiency with MS Office are required, and travel to branches nationwide is

Qualifications

• Minimum SPM in related discipline with proven track record in Operations and Service industry.
• CIDB certification is preferred and advantageous.
• Project Management skill is essential.
• Understanding of Operations is essential.
• Computer skills including Word, Excel, PowerPoint are required.
• Strong interpersonal, communication and writing skills.
• Willingness to travel to branches across Malaysia.
• Must possess a valid driving licence and own vehicle.

Responsibilities

• Execute special projects and manage service capability initiatives (fumigation, pest proofing, bird control).
• Gather information and feedback to generate solution/capability initiatives.
• Survey projects and determine feasibility of initiatives.
• Develop and improve current policies and processes for Service and Operations.
• Coordinate with Service Technicians and Supervisors to improve service quality and client experience.
• Support branches on operations-related matters and conduct internal audits as required.

Skills

Project management

Interpersonal communication

Writing skills

Time management

Education

SPM in related discipline

CIDB certification

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Rentokil Initial

Rentokil Initial is an international business services company employing over 68,500 colleagues across 90 countries.

Rentokil Initial

Rentokil Initial is an international business services company employing over 68,500 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology.

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

We are looking for a motivated, dynamic Project Specialist (Pest Control) to join our team based out of our offices in various locations. Your responsibilities will be to plan, support, manage the projects and develop capabilities of our people.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

Purposes

To provide supports to Operations in order to achieve KPI, improvement and growth through the effective implementation of process and policies improvement which cover Operations and Service function. The job will be focusing on the supporting project deployment and develop capability of our people. These cover the aspects of monitoring the service operations effectiveness through proper management of stakeholders and assets in a manner consistent with the local country business plan.

In This Role You Will Be Responsible For

• To execute special project, inventory check and complete task according to assignment given under Service Capability Special Project accountability i.e., fumigation, pest proofing, bird control and other Operations related matter.
• Assisting in gathering information / feedback to generate solution/capability initiatives
• To assist in survey and determine feasibility of the project.
• To work on improvement and development on current policies and process related to Service and Operations.
• To route ride with Service Technicians / Supervisors with the intention to improve quality of service delivery and client experience.
• To support branches on operations related matter when needed at the discretion of management i.e., to conduct internal audits for service quality and provide written report thereafter, support service delivery, warehouse management, other specialised jobs, etc.

Requirements

The ideal candidate will possess:

• Minimum SPM in related discipline of studies with proven track record in Operations and Service industry
• Prior experience in Operations and service industry (CIDB certified).
• Experienced in Working at Height (WAH) including rope work, scaffolding, and MEWP.
• Project Management skill is essential.
• Understanding about Operations is essential.
• Computer skill is essential (Microsoft Word, Microsoft Excel, PowerPoint).
• Possess good interpersonal, communication and writing skills.
• Mature, able to work independently and a team player.
• Positive, result oriented, has good drive, can work under pressure and initiative.
• Required to travel to the branches throughout Malaysia.
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Able to communicate with all level of people
• Commercially focused acumen

Benefits

Rewards and Benefits

• Attractive base salary
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch

Rentokil Initial (M) Sdn Bhd

Jalan Utarid U5/13, Mahsing Industrial Park, Section U5, 40150 Shah Alam, Selangor.