Responsibilities & Duties
1. Collection Focus
- Serve as the main point of contact for clients regarding invoicing issues. Proactively follow up on outstanding payments and resolve any client concerns to prevent delays.
- Work with internal teams (Project, Finance, Operation & Maintenance) to gather necessary documents that may be needed to remove roadblocks and ensure timely payment.
- Take ownership of any client-raised issues, identify the root cause, and coordinate with relevant teams to resolve them swiftly.
- Ensure invoicing documentation is accurate and complete before sending to clients and monitor payment status to address any delays quickly.
2. SAP System & Data Management
- Maintain and update the SAP database with accurate customer information, including the creation of Accounts, Leads, and Opportunities by coordinating closely with Business Development and Marketing teams.
- Engage with clients via email to filter new digital leads and forward them to the appropriate team members for follow-up and action.
- Generate and process Sales Orders in SAP in alignment with project requirements.
3. Insurance & Regulatory Submissions
- Work with internal teams (Business Development and Project) to determine insurance coverage needs, liaise with insurers for quotes, finalize policies, and ensure accurate documentation. Monitor renewals to prevent coverage gaps and report any issues.
- Manage the preparation and submission of CIDB applications for signed proposals, ensuring timely submission of all required documents, tracking application progress, and resolving any delays or issues with CIDB.
4. Documentation & Reporting
- Provide administrative support to Project, Technical, and Business Development teams by preparing documentation, correspondence, filing, and reports for both internal and external use.
- Ensure timely handover of project documentation to both clients and the O&M team, working closely with the Project, Technical, and Business Development teams to ensure thoroughness and accuracy.
5. Team Collaboration & Standardization
- Collaborate with all relevant teams to ensure consistent updates to project documentation, maintaining standardized project documents on SharePoint for easy access and reference.
Requirements
Academic Qualification
Candidates must possess at least a Bachelor’s degree in business engineering, Business Administration, Data Management, or any related field.
Experiences
- Minimum 1-2 years working experience in any business or operation is advantageous.
- Proficiency in Microsoft Office is required.
- Experience with SAP systems is advantageous.
- Ability to multitask and work independently with minimal supervision.
- Strong attention to detail and a solid understanding of business process practices are essential.
- Excellent analytical and problem-solving skills are required.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Excellent collaboration and teamwork skills.
- Fresh graduates are highly encouraged.
Founded in 2012, Plus Xnergy provides clean energy solutions for commercial, industrial, residential and LSS projects including solar farms in Kedah, Perlis, Perak, and Selangor.
Through Xnergy Ecosystem, which consist of Energy Generation, Energy Intelligence and Energy Storage, it has built a strong presence in Malaysia with nationwide footprint of over 427 MWp of grid-connected solar photovoltaic (PV) system solutions, which generated 2,204 GWh in clean energy and smart energy solutions that span over 50+ industries. Among Plus Xnergy's clients are IKEA, Lotus's Group, TF Value Mart, IKEA, DHL Express, Sony and more.
Founded in 2012, Plus Xnergy provides clean energy solutions for commercial, industrial, residential and LSS projects including solar farms in Kedah, Perlis, Perak, and Selangor.
Through Xnergy Ecosystem, which consist of Energy Generation, Energy Intelligence and Energy Storage, it has built a strong presence in Malaysia with nationwide footprint of over 427 MWp of grid-connected solar photovoltaic (PV) system solutions, which generated 2,204 GWh in clean energy and smart energy solutions that span over 50+ industries. Among Plus Xnergy's clients are IKEA, Lotus's Group, TF Value Mart, IKEA, DHL Express, Sony and more.