We are seeking a highly organized, detail-oriented, and proactive Project Consultant to join our cybersecurity consultancy team. The successful candidate will be responsible for managing client engagements from initiation to completion, ensuring smooth project delivery and client satisfaction.
This is a hybrid role based in Malaysia, with occasional travel to client sites when required. The role calls for strong communication skills in Mandarin and English, along with a solid understanding of cybersecurity concepts and practices.
Key Success Factors
A successful Project Consultant will demonstrate:
- Multilingual communication – Ability to communicate effectively with clients and stakeholders in Mandarin and English, both written and spoken.
- Cybersecurity knowledge – Solid foundation in cybersecurity practices, enabling clear understanding of consultancy engagements and effective coordination with technical consultants.
- Organizational and time management skills – Ability to handle multiple short-term projects simultaneously without missing deadlines.
- Problem-solving mindset – Proactive in identifying issues, addressing roadblocks, and providing creative solutions.
- Client engagement – Ability to clearly articulate project goals, deliverables, and challenges, ensuring client expectations are met or exceeded.
Qualifications
- Diploma/Degree in Computer Science, Information Technology, or related field.
- Proficiency in Mandarin and English (verbal and written) is required.
- Minimum 5 years of experience in the IT or cybersecurity field.
- Strong organizational, communication, and problem-solving skills.
- Knowledge of cybersecurity principles, frameworks, or consultancy practices.
- Experience in project management or consulting is preferred.
Responsibilities
- Manage the entire project lifecycle from initiation to closure, ensuring successful delivery of cybersecurity consultancy engagements.
- Coordinate with clients, internal consultants, and external stakeholders to achieve project objectives.
- Perform administrative and reporting duties across all phases of the project.
- Develop subject matter understanding in the cybersecurity domain to better manage client expectations and project outcomes.
- Monitor and follow up on project progress to ensure timely completion and client satisfaction.
Typical Activities
- Facilitate kick-off meetings and brief stakeholders on project objectives.
- Provide updates to clients through detailed project plans, reports, and dashboards.
- Manage communications via email, helpdesk systems, and instant messaging platforms (e.g., WhatsApp).
- Support requirement-gathering sessions and coordinate between technical teams and clients.
- Track project metrics and ensure compliance with defined service levels (SLA).