Programme Manager

SoftwareONE Deutschland GmbH; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

SoftwareOne invites an experienced Program Manager to lead strategic technology programs within the Insurance and Financial Services sector. You will drive modernization initiatives, align business, technology, and regulatory requirements, and deliver measurable outcomes.

You will orchestrate a portfolio of projects, collaborate with business leaders, delivery teams, and external partners, and ensure governance, risk management, and successful delivery across multiple initiatives.

Qualifications

• Experience leading large-scale technology programs within Insurance, Financial Services, or regulated industries.
• Strong governance, project delivery methodologies, and business transformation knowledge.
• Exceptional stakeholder management and communication with senior leaders.
• Proven leadership of complex delivery teams and concurrent projects.
• Understanding regulatory, compliance, and operational requirements in financial services.
• Strategic thinking with problem-solving and planning capabilities.

Responsibilities

• Lead and govern multiple technology projects within insurance transformation programs.
• Provide leadership and coaching to Project Managers and ensure program governance.
• Develop integrated program roadmaps, manage dependencies, risks, and resources.
• Build trusted relationships with sponsors, technology leaders, regulatory stakeholders, and partners.
• Drive program risk management, compliance, quality assurance, and continuous improvement.
• Manage program financials, resource planning, and vendor engagements.

Skills

Program governance

Stakeholder management

Leadership

Regulatory compliance

Insurance/Financial Services domain

Education

Bachelor's degree in IT, Business, or related field

Job description

The role

Are you passionate about leading complex technology programs that drive business transformation within the insurance industry?

Do you enjoy managing multiple workstreams while aligning business, technology, and regulatory requirements?

Are you excited by the opportunity to shape large‑scale modernization initiatives and deliver measurable business outcomes?

At SoftwareOne, we help organizations accelerate digital transformation through innovative technology solutions and expert consulting services. We are looking for a Program Manager to lead strategic technology programs within the Insurance and Financial Services sector, ensuring successful delivery of business‑critical initiatives while driving operational excellence, governance, and stakeholder engagement.

As a Program Manager, you will lead a portfolio of technology projects across the insurance domain, ensuring alignment with business objectives, regulatory requirements, and technology strategy. Working closely with business leaders, project managers, delivery teams, and external partners, you will provide program leadership, governance, and strategic oversight while driving successful outcomes across multiple initiatives.

Key responsibilities

• Leading and governing multiple technology projects within insurance transformation programs, ensuring delivery against scope, timelines, budget, and quality objectives.
• Providing leadership, coaching, and support to Project Managers while driving consistent program governance and delivery standards.
• Developing integrated program roadmaps, managing dependencies, risks, resources, and stakeholder expectations across all initiatives.
• Building trusted relationships with business sponsors, technology leaders, regulatory stakeholders, and external partners.
• Driving program‑level risk management, compliance, quality assurance, and continuous improvement across all delivery activities.
• Managing program financials, resource planning, and vendor engagements to support successful business outcomes.

What we need to see from you

• Experience leading large‑scale technology programs within Insurance, Financial Services, or highly regulated industries.
• Strong understanding of program governance, project delivery methodologies, and business transformation initiatives.
• Excellent stakeholder management and communication skills with the ability to engage senior business and technology leaders.
• Strong leadership capabilities with experience managing complex delivery teams and multiple concurrent projects.
• Knowledge of regulatory, compliance, risk, and operational requirements within financial services environments.
• Strategic mindset with strong problem‑solving, decision‑making, and business planning capabilities.

Job Function

Services

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision‑making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.