Cape Group in Johor Bahru is seeking a Program Manager responsible for leading program activities and liaising between the company and customers. The ideal candidate will coordinate with cross-functional teams to ensure program success, manage project milestones, and handle customer issues. A Bachelor's degree in a relevant field and a minimum of 3 years experience in program management, with strong skills in communication and leadership, is required. Proficiency in Microsoft Office and languages including English and Bahasa Malaysia is essential.
Qualifications
Minimum 3 years’ experience in program management/administration in EMS/manufacturing preferred.
Knowledge of program lifecycle management, customer relations, ECO/ECN.
Excellent communication, leadership, analytical, and organizational skills.
Responsibilities
Lead program activities and act as liaison between company and customers.
Coordinate with cross-functional teams to ensure program success.
Plan, monitor, and track project milestones, schedules, and revenue targets.
Handle customer issues and implement corrective actions.
Maintain program documentation and databases.
Support ECO/ECN processes.
Skills
Program management
Customer relations
Communication skills
Leadership
Analytical skills
Organizational skills
Bilingual (English, Bahasa Malaysia)
Mandarin (advantage)
Education
Bachelor’s degree in business administration, Economics, Engineering, or related field
Tools
Microsoft Office
Job description
Responsibilities
Lead program activities and act as liaison between company and customers.
Coordinate with cross-functional teams to ensure program success.
Plan, monitor, and track project milestones, schedules, and revenue targets.
Handle customer issues and implement corrective actions.
Maintain program documentation and databases.
Support ECO/ECN processes.
Requirements
Bachelor’s degree in business administration, Economics, Engineering, or related field.
Minimum 3 years’ experience in program management/administration (EMS/manufacturing preferred).
Knowledge of program lifecycle management, customer relations, ECO/ECN.
Excellent communication, leadership, analytical, and organizational skills.
Proficient in Microsoft Office; good command of English and Bahasa Malaysia.