Program Manager

Flex; George Town; On-site; MYR 80,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision insurance

Life insurance

Paid time off

Performance bonus

Job summary

Flex, located in Bukit Minyak, is seeking a Program Manager to guide cross-functional teams in delivering customer-focused products and services. The successful candidate will organize and direct program schedules while ensuring adherence to product development timelines and customer satisfaction.

Applicants should have a Bachelor's degree in engineering or related field and at least 5 years of relevant experience. Benefits include medical, dental, vision, life insurance, and paid time off.

Qualifications

• Typically requires a minimum of 5 years’ experience in program administration/management.
• Demonstrates advanced operations, technical, and people skills.
• Accountability for program wellness.

Responsibilities

• Organize, plan, and direct program schedules and budgets.
• Oversee interdepartmental activities ensuring adherence to product development timelines.
• Maintain excellent customer relations with new and existing customers.

Skills

Program administration

Operations management

Customer relationship management

Technical skills

Process skills

Education

Bachelor's degree in engineering or related field

Job description

Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Program Manager

This position will be based in Bukit Minyak. In this role, you will be in‑charge of guiding a team of cross‑functional experts in the delivery of customer‑focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.

Qualifications

• Typically requires a Bachelor's degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 5 years’ experience in program administration/ management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.

What you’ll receive for the great work you provide

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

KJ19

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).