Production support ( Mandarin Speaking)

HCL Technologies Malaysia SDN BHD; Kuala Lumpur; Presencial; MYR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive remuneration packages

Training programmes for technical cert

Professional Certification Sponsorship

Family Medical & Insurance Coverage

Flexible Working Hours (Where feasible

Global Work Exposure

Extra Allowances

Additional Public Holidays

Annual Salary Increment

Recreational facilities

Resumo da oferta

HCL Technologies Malaysia SDN BHD is seeking a Production Support professional in Kuala Lumpur for a full-time role. The candidate will support production systems and applications, requiring Mandarin proficiency to assist a diverse client base and collaborate with international teams.

Responsibilities include supporting BAU applications, handling production systems, troubleshooting with Oracle SQL and Java, and leveraging UNIX commands and WebLogic.

Qualificações

• Must understand BAU applications and production systems.
• Strong Oracle SQL knowledge for troubleshooting and tuning.
• Proficient in Java and scripting languages; experience with WebLogic.
• Familiar with UNIX commands; ready to learn operations.
• Experience with CI/CD tools is a plus.
• Able to troubleshoot production issues by log analysis to root cause.
• Willing to provide extended support as needed.

Responsabilidades

• Should have a good understanding on BAU applications
• Should know how to handle Production system
• Strong foundations in oracle SQL, able to troubleshoot queries and finetune and for a new query as needed
• Good knowledge in Java and any scripting languages, and Also in WEB LOGIC
• Knowledge UNIX Commands, and able to learn and execute the operations
• Experience in any of the CI/CD tools is an added advantage.
• Should be able to troubleshoot the PROD issues by looking at the logs and determine the root cause.
• Should be ready to do the extended support for the team whenever needed

Conhecimentos

BAU applications

Production systems

Oracle SQL

Java

Scripting languages

WebLogic

UNIX commands

CI/CD tools

Log analysis

Ferramentas

WebLogic

CI/CD tools

Descrição da oferta de emprego

About the role

HCL Technologies Malaysia SDN BHD is seeking a talented Production Support professional to join our dynamic technical support team in Kuala Lumpur. This is a full-time position that plays a crucial role in ensuring the stability and performance of our production systems and applications. As a Production Support specialist, you will be at the forefront of our operations, providing critical technical assistance to maintain service excellence for our clients and internal stakeholders. Your Mandarin language proficiency will be essential in supporting our diverse client base and collaborating with international teams. This role offers the opportunity to work in a fast-paced environment where your technical expertise directly impacts business continuity and customer satisfaction.

Key responsibilities

• Should have a good understanding on BAU applications


• Should know how to handle Production system


• Strong foundations in oracle SQL, able to troubleshoot queries and finetune and for a new query as needed


• Good knowledge in Java and any scripting languages, and Also in WEB LOGIC


• Knowledge UNIX Commands, and able to learn and execute the operations


• Experience in any of the CI/CD tools is an added advantage.


• Should be able to troubleshoot the PROD issues by looking at the logs and determine the root cause.


• Should be ready to do the extended support for the team whenever needed

What we offer

At HCL Technologies Malaysia SDN BHD, we are committed to fostering a supportive and inclusive workplace where talented professionals can thrive. We offer competitive remuneration packages, comprehensive health and wellness benefits, and opportunities for continuous professional development and career advancement. We provide training programmes to enhance your technical skills and support industry certifications. Our work culture emphasises collaboration, innovation, and work-life balance. We offer flexible working arrangements where feasible, and we maintain a diverse, inclusive environment that values every team member's contribution. Additionally, we provide employee assistance programmes and recreational facilities to support your overall well-being.

• Competitive Salary


• Professional Certification Sponsorship


• Family Medical & Insurance Coverage


• Flexible Working Hours (Whenever Possible)


• Global Work Exposure


• Extra Allowances


• Additional Public Holidays


• Annual Salary Increment

About us

HCL Technologies Malaysia SDN BHD is a leading provider of integrated IT services and solutions, supporting organisations across various sectors with cutting-edge technology and expert technical support. As part of the global HCL Technologies group, we bring world-class expertise and innovation to the Malaysian market. We pride ourselves on delivering exceptional service quality, maintaining high standards of technical excellence, and building lasting partnerships with our clients. Our team is comprised of skilled professionals who are passionate about technology and committed to driving digital transformation. We foster a culture of learning, continuous improvement, and employee empowerment, making HCL Technologies an attractive destination for IT professionals seeking meaningful careers in a dynamic global organisation.