Production Support Engineer: Control-M & SWIFT on Linux

Hong Kong Unison Limited

Kuala Lumpur

On-site

MYR 90,000 - 150,000

Full time

8 days ago

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Job summary

Hong Kong Unison Limited is seeking an experienced Production Support Engineer for a high-availability banking environment. You will provide L2/L3 support for batch and financial messaging systems, monitor batch schedules with Control-M, and troubleshoot job failures with RCA to ensure timely resolutions.

You will work with infrastructure and application teams to maintain system stability, handle incidents, and support SWIFT-based payment processing while upholding strict SLA requirements in a

Qualifications

Experience providing L2/L3 production support for batch and financial messaging systems.
Strong experience with Control-M for batch scheduling and monitoring.
Understanding of SWIFT MT messages and ISO 20022 standards; secure banking environment.

Responsibilities

Provide L2/L3 production support for batch and financial messaging systems.
Monitor and manage batch schedules using Control-M.
Troubleshoot job failures, perform RCA, and ensure timely resolution.
Support SWIFT-based payment processing and message flows.
Collaborate with infrastructure and application teams to maintain system stability.
Handle incident management, escalation, and production release support.
Maintain SLA compliance in a highly secure banking environment.

Skills

Production support

Incident management

Root cause analysis

Financial messaging

Tools

Control-M

Linux

Shell scripting

JBoss

Apache Web Server

Citrix

SWIFT Solutions

Job description

You will work with infrastructure and application teams to maintain system stability, handle incidents, and support SWIFT-based payment processing while upholding strict SLA requirements in a

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