PRODUCTION SHIFT LEADER.

Guocera Sdn Bhd; Kluang; On-site; MYR 67,000 - 100,000; Full time

Job summary

Guocera Tile Industries is seeking a dynamic Shift Supervisor to lead production technicians and operators across the Meru, Klang, and Kluang facilities. You will ensure activities follow the production plan, SOPs, and quality requirements while achieving shift targets.

The role requires a Diploma in Mechanical, Electrical, Mechatronics or related field with 3–5 years in manufacturing, preferably ceramic tile production.

Qualifications

• Diploma or equivalent qualification in Mechanical, Electrical, Mechatronics, Manufacturing Technology, or related field.
• Minimum 3–5 years in manufacturing/production operations, preferably in ceramic tile or continuous/ automated environments.
• Experience leading operators and technicians during shift operations.
• Strong understanding of production processes, product quality requirements, and process control.
• Competent in HMI-based production systems, process monitoring, troubleshooting, and production reporting.
• Basic knowledge of mechanical and electrical troubleshooting, with good safety and 5S awareness.

Responsibilities

• Lead and supervise production technicians and operators during the assigned shift.
• Ensure activities align with the production plan, SOPs, work instructions, and quality requirements.
• Monitor production output and achieve shift targets as planned.
• Allocate manpower and coordinate work assignments per production needs.
• Monitor critical process parameters and keep operating conditions within limits.
• Track product quality, defect trends, and coordinate corrective actions.
• Ensure machinery, HMIs, conveyors, utilities operate safely and reliably.
• Support first-line troubleshooting and coordinate breakdown recovery.
• Verify completion of production checks, inspections, and records.
• Conduct shift briefings and ensure effective handover.
• Ensure compliance with safety, housekeeping, 5S, environmental and company requirements.
• Coach operators and technicians to improve competency and productivity.

Skills

Leadership

Manpower coordination

HMI systems

Troubleshooting

Communication

Shift work

5S and safety

Education

Diploma in Mechanical / Electrical / Mechatronics or related field

Tools

HMI-based production systems

Process monitoring

Production reporting

Job description

1. Lead and supervise production technicians and operators during the assigned shift.

2. Ensure production activities are carried out according to the production plan, SOPs, work instructions, and quality requirements.

3. Monitor production output and ensure shift targets are achieved according to plan.

4. Allocate manpower effectively and coordinate work assignments based on production requirements.

5. Monitor critical process parameters and ensure operating conditions remain within approved limits.

6. Monitor product quality, defect / reject trends, and take or coordinate corrective action when abnormalities occur.

7. Ensure production machinery, HMI systems, conveyors, utilities, and related equipment operate safely and reliably.

8. Support first-line troubleshooting, coordinate breakdown recovery, and escape major equipment or process issues promptly.

9. Verify completion of production checks, process inspections, maintenance checks, and production records.

10. Conduct shift briefings, communicate priorities, and ensure an effective shift handover.

11. Ensure compliance with safety, housekeeping, 5S, environmental, and company requirements.

12. Coach and guide operators and technicians to improve competency, discipline, productivity, and work quality.

Technical & General Skills Requirements

Strong leadership, supervisory, manpower coordination, and team development skills.

Good understanding of manufacturing processes, process control, and product quality requirements.

Competent in HMI-based systems, process monitoring, and production reporting.

Good troubleshooting, problem-solving, decision-making, and Root Cause Analysis capability.

Basic mechanical and electrical troubleshooting knowledge.

Ability to analyze production output, defect trends, downtime, and process abnormalities.

Effective communication, reporting, coaching, and cross-functional coordination skills.

Strong safety, 5S, discipline, continuous improvement, and shift-work commitment.

Professional / Technical Qualification(s)

Diploma, Certificate, SKM, or equivalent qualification in Mechanical Engineering, Electrical Engineering, Mechatronics, Manufacturing Technology, Industrial Technology, Ceramic Technology, Industrial Maintenance, or a related field.

Minimum 3–5 years of experience in manufacturing or production operations, preferably in ceramic tile or continuous / automated production environments.

Experience leading operators and technicians during shift operations.

Good understanding of production processes, product quality requirements, and process control.

Competent in HMI-based production systems, process monitoring, troubleshooting, and production reporting.

Basic knowledge of mechanical and electrical troubleshooting, with good safety and 5S awareness.

Guocera Tile Industries is a member of the Hong Leong Group, a Malaysian conglomerate with diverse businesses interests in various countries globally. CERAMICHE GUOCERA ranks among the most reputable brands in the global marketplace, supplying tiles to many prestigious commercial and residential development projects in over 50 countries worldwide. We provide a complete range of products ranging from glazed wall & floor tiles, porcelain tiles to fashionable crafted decorative accessories. Our team of more than 1,000 employees in our operations in Petaling Jaya, Kluang and Meru are committed to providing the best products to our customers wherever they are in the world. In line with our continuous quest for growth and globalization of our business activities, we seek ambitious and dynamic professional’s to join our team.

Hong Leong Group is involved in a wide range of manufacturing and distribution activities that generates a revenue base exceeding USD 2.5 billion. The Group's manufacturing and distribution operations and products are represented and distributed by a worldwide network of branches, appointed distributors and agents. Leveraging on its diversity and strength, the Group is committed to producing goods of the highest quality at affordable prices through continuous improvement, innovation, research and development.

Our Locations:

Head Office :

Petaling Jaya

Factory :

Meru, Klang and Kluang, Johor

Ceramic Research Company

Kapar, Selangor

Guocera Tile Industries is a member of the Hong Leong Group, a Malaysian conglomerate with diverse businesses interests in various countries globally. CERAMICHE GUOCERA ranks among the most reputable brands in the global marketplace, supplying tiles to many prestigious commercial and residential development projects in over 50 countries worldwide. We provide a complete range of products ranging from glazed wall & floor tiles, porcelain tiles to fashionable crafted decorative accessories. Our team of more than 1,000 employees in our operations in Petaling Jaya, Kluang and Meru are committed to providing the best products to our customers wherever they are in the world. In line with our continuous quest for growth and globalization of our business activities, we seek ambitious and dynamic professional’s to join our team.

Hong Leong Group is involved in a wide range of manufacturing and distribution activities that generates a revenue base exceeding USD 2.5 billion. The Group's manufacturing and distribution operations and products are represented and distributed by a worldwide network of branches, appointed distributors and agents. Leveraging on its diversity and strength, the Group is committed to producing goods of the highest quality at affordable prices through continuous improvement, innovation, research and development.