Product Specialist - Trauma, Kuantan, Pahang

Johnson & Johnson Co.; Pahang; On-site; MYR 70,000 - 110,000; Full time

Job summary

Johnson & Johnson Malaysia is seeking a Product Specialist – Trauma to drive growth across the Trauma portfolio in the Pahang territory. You will partner with orthopaedic surgeons and healthcare professionals to demonstrate products, deliver clinical education, and improve patient outcomes.

You will develop territory plans, manage accounts, provide demos, and gather market insights while aligning with Credo values and cross-functional teams.

Qualifications

• Bachelor’s degree in Pharmacy, Life Sciences, Biomedical Science, Healthcare, Business or related field.
• 1–3 years of experience in pharmaceutical, medical device, healthcare or related industry.
• Willingness to travel extensively within the assigned territory.

Responsibilities

• Developing and executing territory plans to achieve sales targets, market share growth, and customer development objectives within the assigned territory.
• Building and maintaining strong relationships with orthopaedic surgeons, healthcare professionals, hospitals, and key stakeholders to drive product adoption and customer satisfaction.
• Providing product demonstrations, clinical support, and in-service education to ensure appropriate understanding and utilisation of the Trauma portfolio.
• Serving as a subject matter expert for assigned products with deep knowledge of applications, clinical benefits, and competitive positioning.
• Gathering and analysing market intelligence, customer feedback, and competitive information to identify business opportunities and address emerging market challenges.
• Collaborating with cross-functional teams to support promotional activities, product initiatives, account strategies, and commercial objectives.
• Managing specialty accounts effectively through regular engagement, opportunity development, issue resolution, and implementation of corrective actions where necessary.
• Maintaining accurate sales reporting, customer records, and business updates while ensuring compliance with company policies, quality standards, and Credo values.

Skills

Accountability

Account Management

Collaboration

Cultural Competence

Customer Centricity

Healthcare Trends

Lead Generation

Market Knowledge

Market Research

OKRs

Relationship Building

Sales

Solutions Selling

Sales Training

Education

Bachelor’s degree in Pharmacy, Life Sciences, Biomedical Science, Healthcare, Business or related field

Job description

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Business Enablement/Support

Job Posting Locations:

Pahang, Malaysia

Job Description:

We are searching for the best talent for Product Specialist – Trauma. Purpose: The Product Specialist – Trauma is responsible for driving business growth, customer engagement, and market development across the Trauma portfolio within the assigned territory. This role partners closely with healthcare professionals to deliver clinical and commercial value, while building strong customer relationships and ensuring effective utilisation of MedTech solutions that improve patient outcomes. The position plays a critical role in achieving territory performance objectives through strategic account management, product expertise, customer education, and execution excellence.

You will be responsible for:

• Developing and executing effective territory plans to achieve sales targets, market share growth, and customer development objectives within the assigned territory
• Building and maintaining strong relationships with orthopaedic surgeons, healthcare professionals, hospitals, and key stakeholders to drive product adoption and customer satisfaction
• Providing product demonstrations, clinical support, and in-service education to ensure appropriate understanding and utilisation of the Trauma portfolio
• Serving as a subject matter expert for assigned products by maintaining a strong understanding of product applications, clinical benefits, and competitive positioning
• Gathering and analysing market intelligence, customer feedback, and competitive information to identify business opportunities and address emerging market challenges
• Collaborating with cross-functional teams to support promotional activities, product initiatives, account strategies, and commercial objectives
• Managing specialty accounts effectively through regular engagement, opportunity development, issue resolution, and implementation of corrective actions where necessary
• Maintaining accurate sales reporting, customer records, and business updates while ensuring compliance with company policies, quality standards, and Johnson & Johnson Credo values

Qualifications / Requirements:

Bachelor’s degree in Pharmacy, Life Sciences, Biomedical Science, Healthcare, Business, or a related discipline 1–3 years of experience within the pharmaceutical, medical device, healthcare, or related industry Fresh graduates with a Pharmacy background or relevant healthcare experience are encouraged to apply Strong interest in medical technology, orthopaedics, trauma care, and healthcare solutions Excellent communication, presentation, and interpersonal skills with the ability to engage effectively with healthcare professionals Strong analytical and problem-solving skills with the ability to identify opportunities and respond effectively to customer needs Self-motivated and results-oriented, with strong organisational skills and the ability to work independently Willingness to travel extensively within the assigned territory and provide customer support as required

About Orthopaedics:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Required Skills:

• Accountability
• Account Management
• Collaboration
• Cultural Competence
• Customer Centricity
• Healthcare Trends
• Lead Generation
• Market Knowledge
• Market Research
• Objectives and Key Results (OKRs)
• Organizing
• Process Oriented
• Relationship Building
• Sales
• Sales Support
• Sales Training
• Solutions Selling
• Sustainable Procurement
• Vendor Selection

Preferred Skills:

• Accountability
• Account Management
• Collaboration
• Cultural Competence
• Customer Centricity
• Healthcare Trends
• Lead Generation
• Market Knowledge
• Market Research
• Objectives and Key Results (OKRs)
• Organizing
• Process Oriented
• Relationship Building
• Sales
• Sales Support
• Sales Training
• Solutions Selling
• Sustainable Procurement
• Vendor Selection

Johnson & Johnson Marketing Copy:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Johnson & Johnson marketing repeat copy:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

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