Product Specialist - Trauma, Kuantan, Pahang

Johnson & Johnson MedTech; Pahang; On-site; MYR 60,000 - 100,000; Full time

Job summary

Johnson & Johnson MedTech is seeking a Product Specialist – Trauma in the Pahang, Malaysia territory. The role focuses on driving growth, engaging clinicians, and delivering clinical and commercial value through the Trauma portfolio.

You will build strong customer relationships and enable effective utilisation of MedTech solutions to improve patient outcomes, while aligning with territory objectives and cross-functional collaboration.

Qualifications

• Bachelor’s degree required in a relevant field such as Pharmacy, Life Sciences or Healthcare.
• 1–3 years of experience in pharma, medical devices, healthcare or related industry.
• Fresh graduates with Pharmacy background or relevant healthcare experience are encouraged to apply.
• Willingness to travel extensively within the assigned territory.

Responsibilities

• Develop territory plans to achieve sales targets, market share growth, and customer development goals.
• Build and maintain relationships with orthopedic surgeons and healthcare professionals to drive product adoption.
• Provide product demonstrations, clinical support, and in-service education on Trauma portfolio.
• Serve as subject matter expert on products, applications, benefits and competitive positioning.
• Gather market intelligence and customer feedback to identify opportunities and address challenges.
• Collaborate with cross-functional teams to support promotional activities and account strategies.
• Manage specialty accounts through engagement, opportunity development, and issue resolution.
• Maintain accurate sales records and ensure compliance with policies and Credo values.

Skills

Strong communication

Interpersonal skills

Travel readiness

Customer engagement

Strategic account management

Education

Bachelor’s degree in Pharmacy, Life Sciences, Biomedical Science, Healthcare, Business

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function

Clinical Sales – Surgeons (Commission)

Job Category

Business Enablement/Support

All Job Posting Locations

Pahang, Malaysia

Job Description

We are searching for the best talent for Product Specialist – Trauma.

Purpose

The Product Specialist – Trauma is responsible for driving business growth, customer engagement, and market development across the Trauma portfolio within the assigned territory. This role partners closely with healthcare professionals to deliver clinical and commercial value, while building strong customer relationships and ensuring effective utilisation of MedTech solutions that improve patient outcomes. The position plays a critical role in achieving territory performance objectives through strategic account management, product expertise, customer education, and execution excellence.

You Will Be Responsible For

• Developing and executing effective territory plans to achieve sales targets, market share growth, and customer development objectives within the assigned territory
• Building and maintaining strong relationships with orthopaedic surgeons, healthcare professionals, hospitals, and key stakeholders to drive product adoption and customer satisfaction
• Providing product demonstrations, clinical support, and in-service education to ensure appropriate understanding and utilisation of the Trauma portfolio
• Serving as a subject matter expert for assigned products by maintaining a strong understanding of product applications, clinical benefits, and competitive positioning
• Gathering and analysing market intelligence, customer feedback, and competitive information to identify business opportunities and address emerging market challenges
• Collaborating with cross-functional teams to support promotional activities, product initiatives, account strategies, and commercial objectives
• Managing specialty accounts effectively through regular engagement, opportunity development, issue resolution, and implementation of corrective actions where necessary
• Maintaining accurate sales reporting, customer records, and business updates while ensuring compliance with company policies, quality standards, and Johnson & Johnson Credo values

Qualifications / Requirements

• Bachelor’s degree in Pharmacy, Life Sciences, Biomedical Science, Healthcare, Business, or a related discipline
• 1–3 years of experience within the pharmaceutical, medical device, healthcare, or related industry
• Fresh graduates with a Pharmacy background or relevant healthcare experience are encouraged to apply
• Strong interest in medical technology, orthopaedics, trauma care, and healthcare solutions
• Excellent communication, presentation, and interpersonal skills with the ability to engage effectively with healthcare professionals
• Strong analytical and problem-solving skills with the ability to identify opportunities and respond effectively to customer needs
• Self-motivated and results-oriented, with strong organisational skills and the ability to work independently
• Willingness to travel extensively within the assigned territory and provide customer support as required

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Preferred Skills

Accountability, Account Management, Collaboration, Cultural Competence, Customer Centricity, Healthcare Trends, Lead Generation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Process Oriented, Relationship Building, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection