Product Specialist - Trauma, Kuantan, Pahang

Johnson & Johnson Sdn. Bhd.; Pahang; On-site; MYR 60,000 - 100,000; Full time

Job summary

Johnson & Johnson Sdn. Bhd. in Malaysia seeks a MedTech Sales professional to drive territory objectives and engage surgeons with clinical solutions. The role emphasizes building relationships, generating leads, and delivering strong product knowledge to healthcare professionals.

Candidates with 1–3 years in pharma or MedTech are preferred; fresh pharmacy graduates are welcome. Travel readiness is expected as part of territory coverage.

Qualifications

• 1–3 years of experience in pharmaceutical or MedTech sales.
• Pharmacy graduates may be considered.
• Willingness to travel within Malaysia.

Responsibilities

• Analyze territory and set attainable sales objectives.
• Obtain market information to identify opportunities and threats in the market.
• Provide monthly reports to Sales Manager/Senior Sales Manager/Franchise Manager/Franchise Director and submit all required information requested by management in timely and orderly fashion.
• Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a detailed understanding of competitive products.
• Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilizing promotional support materials during sales calls.
• Develop and implement an effective and efficient territory sales and coverage plan to achieve penetration, conversion and upgrade objectives.
• Present a neat personal appearance to customer as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
• Build quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
• Incorporate health and safety guidelines in all work activities.
• Build a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
• Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
• Manages the development and servicing of Specialty accounts to achieve sales objectives.
• Monitors progress and verifies corrective action has been initiated when necessary.
• Collects and analyzes feedback on customers, promotional programs, and environmental changes.
• Resolves difficult problems and customer complaints.
• Maintains relationships with key customers.
• To manage and lead ad-hoc projects that is assigned.

Skills

Account Management

Lead Generation

Relationship Building

Healthcare Knowledge

Sales

OKRs

Market Knowledge

Education

Pharmacy degree

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Jhonson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: MedTech Sales

Job Sub Function: Clinical Sales – Surgeons (Commission)

Job Category: Business Enablement/Support

All Job Posting Locations: Pahang, Malaysia

Job Description:

Key Responsibilities:

• Analyze territory and set realistic, attainable sales objectives.
• Obtain market information to help company identify opportunities and threats in the market.
• Provide monthly report to Sales Manager/ Senior Sales Manager/ Franchise Manager/ Franchise Director and submit all required information requested by management in timely and orderly fashion.
• Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a detailed understanding of competitive products.
• Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilizing promotional support materials during sales calls.
• Develop and implement an effective and efficient territory sales and coverage plan to achieve penetration, conversion and upgrade objectives.
• Present a neat personal appearance to customer as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
• Build quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
• Incorporate health and safety guidelines in all work activities.
• Build a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
• Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
• Manages the development and servicing of Specialty accounts to achieve sales objectives.
• Monitors progress and verifies corrective action has been initiated when necessary.
• Collects and analyzes feedback on customers, promotional programs, and environmental changes.
• Resolves difficult problems and customer complaints.
• Maintains relationships with key customers.
• To manage and lead ad-hoc projects that is assigned.

Desired Criteria:

Candidate with 1-3 years of experience from Pharmaceutical or MedTech companies are desired

Pharmacy freshers or experience as an Pharmacist can also be considered.

Candidates should be open for travel.

Preferred Skills:

• Accountability
• Account Management
• Collaboration
• Cultural Competence
• Customer Centricity
• Healthcare Trends
• Lead Generation
• Market Knowledge
• Market Research
• Objectives and Key Results (OKRs)
• Organizing
• Process Oriented
• Relationship Building
• Sales
• Sales Support
• Sales Training
• Solutions Selling
• Sustainable Procurement
• Vendor Selection