Product Specialist (Medical Devices)

Kromax (Malaysia) Sdn Bhd; Penang; On-site; MYR 42,000 - 70,000; Full time

Job summary

Kromax (Malaysia) Sdn Bhd is seeking a Product Specialist to work with the management team on business plans and revenue goals. The role involves analyzing the marketplace, establishing pricing, gathering customer feedback, and proposing product revisions to seize new opportunities.

The position requires strong communication, analytical, and organizational skills, with the ability to thrive in a fast-paced environment and coordinate with marketing, sales, and product teams.

Qualifications

• Excellent verbal and written communication skills.
• Strong analytical skills.
• Highly developed attention to detail.
• Strong problem-solving skills.
• Strong organizational skills.
• Ability to work well in a team environment.
• Ability to work in a fast-paced environment.

Responsibilities

• Work with manager in developing business plans to achieve company revenue goals.
• Analyze competitive marketplace and industry trends to develop business strategies for revenue generation.
• Establish pricing strategies and guidelines for new product development.
• Obtain customer feedback and suggest appropriate product revisions.
• Recommend product enhancements and updates to identify new business opportunities.
• Support marketing team in developing sales and marketing strategies for profitability.
• Provide support for marketing collaterals, advertising materials, campaigns, tradeshows and promotions.
• Assist in new product introduction and release activities.
• Coordinate with cross-functional teams to provide product engineering, development, management and sales solutions.
• Address customer issues and concerns promptly to ensure satisfaction.
• Identify new customers and retain existing customers in collaboration with business team.
• Stay up-to-date with product knowledge, business flow, sales process and market dynamics.
• Maintain complete documentation for all product-related activities.

Skills

Verbal communication

Written communication

Analytical skills

Attention to detail

Problem solving

Organizational skills

Teamwork

Adaptability in fast-paced environment

Education

Science background

Job description

Product Specialist duties and responsibilities

Work with manager in developing business plans to achieve company revenue goals.

Analyze competitive marketplace and industry trends to accordingly develop business strategies for revenue generation.

Establish pricing strategies and guidelines for new product development.

Obtain customer feedback and suggest appropriate product revisions.

Recommend product enhancements and updates to identify new business opportunities.

Support marketing team in developing sales and marketing strategies for profitability.

Provide support for marketing collaterals, advertising materials, marketing campaigns, tradeshows and other promotional activities.

Assist in new product introduction and release activities.

Coordinate with cross-functional teams to provide product engineering, development, management and sales solutions.

Address customer issues and concerns in a timely fashion to ensure customer satisfaction.

Work with business team to identify new customers and to retain existing customers.

Stay up-to-date with product knowledge, business flow, sales process and market dynamic.

Maintain complete documentations for all product related activities.

Product Specialist requirements and qualifications

Entry level applicants are encouraged to apply with science background

Excellent verbal and written communication skills

Strong analytical skills

Highly developed attention to detail

Strong problem-solving skills

Strong organizational skills

Ability to work well in a team environment

Ability to work in a fast-paced environment

The Job is opening base in Penang/Selangor.

A trusted partner to medical institutions and practitioners since 2011. Our advanced patient care solutions through Kromax Healthcare & Medical in pain management to patient engagement tools, we empower hospitals and healthcare teams to deliver exceptional care. Our company expanded across Southeast Asia from Singapore, Malaysia, and Indonesia.

Our Malaysia team is vibrant company specializing in sales, marketing and distribution of medical solutions in region. We are the exclusive sole distributor of various manufacturing in the world, thus representing and managing product distribution in healthcare industry.

A trusted partner to medical institutions and practitioners since 2011. Our advanced patient care solutions through Kromax Healthcare & Medical in pain management to patient engagement tools, we empower hospitals and healthcare teams to deliver exceptional care. Our company expanded across Southeast Asia from Singapore, Malaysia, and Indonesia.

Our Malaysia team is vibrant company specializing in sales, marketing and distribution of medical solutions in region. We are the exclusive sole distributor of various manufacturing in the world, thus representing and managing product distribution in healthcare industry.