Product Sales Expert (Email)

Infobip ltd.; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

ESOP

Flexible hybrid work

Work-life balance

Job summary

Infobip ltd. is seeking a Product Sales Expert to own regional GTM for an assigned product, aligning strategy with company goals and collaborating with Sales to drive adoption and revenue. You will spend substantial time with customers, build relationships, and provide product training to teams.

You’ll feed market insights back to HQ to shape roadmap, messaging, and commercial initiatives, while leveraging CRM/BI tools to track pipeline and performance.

Qualifications

• 5+ years in B2B product sales, solutions consulting, or product GTM roles, ideally across regional markets.
• Strong grasp of email ecosystem—deliverability, sender reputation, compliance, and performance metrics.
• Proven record of meeting/exceeding product sales targets in enterprise and commercial segments.
• Excellent communication and executive presence; capable of collaborating with HQ stakeholders.

Responsibilities

• Build and execute regional business plans aligned to company objectives.
• Own product targets and GTM tactics; partner with Sales to deliver training and deal support.
• Join key sales cycles to accelerate closure; spend time with customers to understand needs and drive adoption.
• Maintain deep product expertise and competitive intelligence.
• Capture market feedback and feed insights to HQ to inform roadmap.

Skills

B2B product sales

Customer engagement

Executive presence

Strategic GTM

Cross-functional collaboration

Tools

CRM tools

BI tools

Job description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full‑stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together.

What this role is all about

As a Product Sales Expert, you will own the regional go‑to‑market (GTM) for an assigned product (or portfolio), aligning strategy and execution to company goals. You’ll partner closely with Sales to drive adoption and revenue, spending significant time with customers to understand needs and close deals. You’ll be the regional “go‑to” for product knowledge—feeding market insights back to headquarters (HQ) to shape roadmap, messaging, and commercial initiatives.

What you’ll do

• Build and execute regional business plans aligned to company objectives;
• Own product targets and GTM tactics; Partner with Sales: deliver ongoing product training, deal support, and expert guidance;
• Join key sales cycles to accelerate closure; Spend significant time with customers to build relationships, understand needs, and drive adoption and upsell;
• Maintain deep product expertise and competitive intelligence;
• Act as the regional “go‑to” for teams and customers; Capture and synthesize market feedback, customer insights, and competitive signals;
• Channel outcomes to HQ to inform roadmap and marketing;
• Collaborate closely with HQ teams and Marketing to align on strategy and ensure seamless execution of initiatives;
• Track performance (pipeline velocity, win rates, adoption) and adjust plans to maximize impact.

What makes you a strong fit

• 5+ years in B2B product sales, solutions consulting, or product GTM roles, ideally across regional markets;
• Strong grasp of the email ecosystem—deliverability, sender reputation, compliance, and performance metrics—with experience in competitive analysis and joint value propositions;
• Proven record of meeting/exceeding product sales targets in enterprise and commercial segments;
• Strong customer engagement skills—comfortable leading discovery, demos, and value‑based negotiations alongside Sales;
• Experience gathering market/customer insights and translating them into actionable plans; effective collaboration with HQ product/marketing stakeholders;
• Excellent communication and executive presence; strong cross‑functional skills partnering with VPs/Sales Directors;
• Fluent in English (additional regional languages a plus);
• Data‑driven mindset; familiarity with CRM/BI tools to analyze pipeline and adoption; willingness to travel within the region.

Why you’ll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance‑driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in‑person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work‑life balance and Well‑being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long‑term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well‑being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal‑opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one’s identity.

We believe technology should unite people, not create distance. That’s why we make advanced communication solutions available to businesses of all sizes, everywhere — empowering them to connect with their customers in ways that feel natural, personal, and meaningful. Because the future of communication belongs to all of us. Economy 4.0: The Future of Communication | Official Documentary | CBS News. From a Croatian startup to a global leader, we’ve grown by seizing opportunities — and now it’s your turn. With 3,500+ peers in 75+ locations, Infobip is powered by diversity, innovation, and cross‑border collaboration. Here, you’ll connect with talented colleagues worldwide, learn from different perspectives, and grow beyond boundaries.

Explore more Working at Infobip - Infobip. From product quality to AI and collaboration, our Engineering & Product teams are shaping work that matters. That video gives you a look inside the people, mindset, and opportunities behind it all. Great work happens when you feel valued, supported, and motivated. That’s why our benefits are built to help you thrive — at work and beyond. Grow your career with internal mobility, mentorship, and global opportunities in our hubs worldwide. Join a company that values your growth, well‑being, and success. Explore more.

Learn more about our culture Principles - Infobip.