Product Sales Expert (Email)

Infobip; Kuala Lumpur; Hybrid; MYR 238,663 - 318,217; Full time

Benefits offered by this job

Performance-driven bonuses

Flexible work arrangements

Employee Stock Ownership Plan

Work-life balance

Professional development programs

Job summary

Infobip is seeking a Product Sales Expert to drive regional sales strategies and product adoption. You will collaborate closely with sales teams and customers to achieve ambitious targets while leveraging market insights to inform strategies.

The ideal candidate should possess over 5 years of B2B product sales experience, strong communication skills, and a data-driven mindset. Infobip offers a flexible work environment, career mobility, and professional development opportunities.

Qualifications

• 5+ years in B2B product sales, ideally across regional markets.
• Strong grasp of the email ecosystem and performance metrics.
• Proven record of meeting/exceeding product sales targets.

Responsibilities

• Build and execute regional business plans aligned to objectives.
• Deliver ongoing product training and sales support.
• Track performance metrics and adjust plans accordingly.

Skills

B2B product sales experience

Customer engagement skills

Data-driven mindset

Tools

CRM software

Business Intelligence tools

Job description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you’re looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together.

What This Role Is All About

As a Product Sales Expert, you will own the regional go-to-market (GTM) for an assigned product (or portfolio), aligning strategy and execution to company goals. You’ll partner closely with Sales to drive adoption and revenue, spending significant time with customers to understand needs and close deals. You’ll be the regional “go-to” for product knowledge—feeding market insights back to headquarters (HQ) to shape roadmap, messaging, and commercial initiatives.

What You’ll Do

• Build and execute regional business plans aligned to company objectives; own product targets and GTM tactics
• Partner with Sales: deliver ongoing product training, deal support, and expert guidance; join key sales cycles to accelerate closure
• Spend significant time with customers to build relationships, understand needs, and drive adoption and upsell
• Maintain deep product expertise and competitive intelligence; act as the regional “go-to” for teams and customers
• Capture and synthesize market feedback, customer insights, and competitive signals; channel outcomes to HQ to inform roadmap and marketing
• Collaborate closely with HQ teams and Marketing to align on strategy and ensure seamless execution of initiatives
• Track performance (pipeline velocity, win rates, adoption) and adjust plans to maximize impact

What Makes You a Strong Fit

• 5+ years in B2B product sales, solutions consulting, or product GTM roles, ideally across regional markets
• Strong grasp of the email ecosystem—deliverability, sender reputation, compliance, and performance metrics—with experience in competitive analysis and joint value propositions.
• Proven record of meeting/exceeding product sales targets in enterprise and commercial segments
• Strong customer engagement skills—comfortable leading discovery, demos, and value-based negotiations alongside Sales
• Experience gathering market/customer insights and translating them into actionable plans; effective collaboration with HQ product/marketing stakeholders
• Excellent communication and executive presence; strong cross-functional skills partnering with VPs/Sales Directors; fluent in English (additional regional languages a plus)
• Data-driven mindset; familiarity with CRM/BI tools to analyze pipeline and adoption; willingness to travel within the region

Why You’ll Love It Here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.