Product Quality Engineer

VAT GROUP; Seberang Perai; On-site; MYR 60,000 - 90,000; Full time

Job summary

VAT GROUP in Malaysia is seeking a Product Quality Engineer to strengthen quality management and problem-solving within cross-functional teams. You will support quality planning, customer complaint handling, and QA activities across the product lifecycle.

You will drive continuous improvement and ensure adherence to quality standards while supporting customer satisfaction and regulatory requirements.

Qualifications

• Bachelor's degree in Mechanical Engineering, Electrical & Electronic Engineering, or related discipline.
• Mandarin language is required to support interactions with Mandarin-speaking customers.
• Quality Engineering experience or proven track record in a quality role.
• Strong understanding of quality processes and methodologies in high-tech manufacturing.
• Experience managing quality requirements for complex components/products in a global market.
• Knowledge of FMEA, 8D, FAI, NCR, SPC and Root Cause Analysis is advantageous.

Responsibilities

• Represent Quality in innovation, customization, and relocation projects by implementing required quality measures.
• Manage Product Quality Planning activities and ensure quality requirements are met throughout the product lifecycle.
• Coordinate and approve product and component qualifications, including First Lot Approval and Product Approval.
• Initiate and approve Initial Sample Inspections.
• Coordinate and process First Article Inspections (FAI).
• Manage customer complaints and non-conformance issues, including 8D/NCR follow-ups.
• Review, approve, and manage product deviations.
• Ensure CE and CEX compliance.
• Support change requests from a quality perspective.
• Participate in Design and Process FMEA activities.
• Support Product Management during customer visits and audits.
• Conduct internal and external quality audits to ensure compliance.

Skills

Analytical and problem-solving skills

Mandarin communication

Quality mindset

Education

Bachelor's degree in Mechanical Engineering / Electrical & Electronic Engineering

Tools

FMEA

8D

FAI

NCR

SPC

Root Cause Analysis

Job description

We are looking for a highly motivated Product Quality Engineer who is eager to further develop their quality management and problem-solving skills.

In this role, you will work closely with cross-functional teams to support product quality planning, customer complaint management, and quality assurance activities throughout the product lifecycle.

You will play a key role in ensuring compliance with quality standards while driving continuous improvement initiatives and supporting customer satisfaction.

The ideal candidate should demonstrate the following behavioral skills:

• Analytical and problem-solving skills

Your responsibilities include, but are not limited to:

• Represent Quality in innovation, customization, and relocation projects by initiating and implementing the required quality measures.
• Manage Product Quality Planning activities and ensure quality requirements are met throughout the product lifecycle.
• Coordinate and approve product and component part qualifications, including First Lot Approval and Product Approval.
• Initiate and approve Initial Sample Inspections.
• Coordinate and process First Article Inspections (FAI).
• Manage customer complaints and non-conformance issues, including preparation and follow-up of 8D reports and Non-Conformance Reports (NCRs).
• Review, approve, and manage product deviations.
• Ensure compliance with CE! and CEX requirements.
• Support change requests and approval processes from a quality perspective.
• Participate in Design and Process Failure Mode and Effects Analysis (FMEA) activities.
• Support Product Management during customer visits and audits.
• Conduct internal and external quality audits to ensure compliance with established standards and customer requirements.

Minimum Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical & Electronic Engineering, or a related Science/Engineering discipline.
• Ability to communicate in Mandarin is required to support business interactions with Mandarin-speaking customers.
• Additional qualifications in Quality Engineering or a proven track record in a quality engineering role.
• Strong understanding of quality processes and methodologies within a high-tech manufacturing environment.
• Experience managing quality requirements for complex components and products in a global market environment.
• Knowledge of quality tools and methodologies such as FMEA, 8D, FAI, NCR, SPC, and Root Cause Analysis is an advantage.