Product Operations Engineer

Dell; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking a Senior Engineer in Product Operations Engineering to plan and execute builds, author configuration documents, and manage ECOs. You will analyze failures, drive corrective actions, and improve test readiness.

The role contributes to automation and documentation standards, ensuring production and test environments are aligned and changes migrate into production in a controlled way. The ideal candidate will have 5+ years of related experience, experience with ECOs and

Qualifications

• 5+ years of related experience.
• Experience with ECOs, configuration baselines, and release procedures.
• Ability to analyze issues and implement corrective actions.
• Accuracy in documentation and evidence tracking.
• Effective communication and teamwork.

Responsibilities

• Plan builds and author configuration documents.
• Run failure analysis and corrective actions.
• Manage ECOs and release evidence.
• Contribute to test readiness and documentation standards.
• Analyze failures and drive corrective actions.
• Create build processes and coordinate product builds for release into production.
• Set up configuration specifications for releases.

Skills

ECOs

Configuration management

Release procedures

Documentation

Analytical skills

Collaboration

Education

Bachelor's degree in Engineering or related field

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

As a Senior Engineer in Product Operations Engineering, you will plan and execute builds, author configuration documents, and manage ECOs. You will analyze failures, drive corrective actions, and improve test readiness. You will contribute to automation and documentation standards. The team coordinates all the operational activities that enable products to be introduced and sustained successfully, ensuring consistency between production and test environments, and managing the migration of hardware, software and networking changes into the production environment in a stable and controlled way.

Key responsibilities

Plan builds and author configuration documents

Run failure analysis and corrective actions

Manage ECOs and release evidence

Contribute to test readiness and documentation standards

Analyze failures and drive corrective actions

Create build processes and coordinate product builds for release into production

Set up configuration specifications for releases

About you

5+ years of related experience

Experience with ECOs, configuration baselines, and release procedures

Ability to analyze issues and implement corrective actions

Accuracy in documentation and evidence tracking

Effective communication and teamwork

Bachelor's degree in Engineering or related field (desirable)

Exposure to statistical quality tools such as Pareto and control charts (desirable)