Product Manager - Telecom Growth & Channel Strategy

BE ONE MOBILE SDN BHD; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

BE ONE MOBILE SDN BHD is seeking a Product Manager to oversee end-to-end product portfolio management, including strategy, pricing, and customer experience. You will drive subscriber growth, revenue, and retention through innovative mobile products and effective agent incentives, collaborating with MNOs and partners.

Responsibilities include developing the product roadmap, managing prepaid and postpaid services, and optimizing commission structures.

Qualifications

• Bachelor’s degree in Business, Marketing, Telecommunications, Engineering, or related discipline.
• Minimum 5 years of experience in Product Management, Commercial Management, or Telecommunications.
• Experience managing sales channels, agents, dealers, or commission-based distribution networks.
• Strong commercial, analytical, and financial modelling skills.
• Experience working with Dealer Management Systems (DMS), CRM platforms, Billing Systems, or MVNO operational platforms.

Responsibilities

• Develop and execute BeONE Mobile's product roadmap and strategy.
• Manage the lifecycle of prepaid, postpaid, data, roaming, and value-added services.
• Conduct market intelligence and competitor analysis.
• Develop business cases and commercial proposals.
• Design, review, and optimize agent commission structures and incentive programs.
• Monitor agent productivity, activations, revenue contribution, and profitability.
• Monitor product profitability, margins, and commercial performance.
• Develop customer retention programs and loyalty initiatives.
• Develop and maintain product performance dashboards.
• Manage relationships with MNO partners, integrators, and vendors.

Skills

Commercial acumen

Analytical skills

Financial modelling

Education

Bachelor’s degree

Tools

DMS

CRM platforms

Billing systems

MVNO platforms

Job description

BE ONE MOBILE SDN BHD is seeking a Product Manager to oversee end-to-end product portfolio management, including strategy, pricing, and customer experience. You will drive subscriber growth, revenue, and retention through innovative mobile products and effective agent incentives, collaborating with MNOs and partners.

Responsibilities include developing the product roadmap, managing prepaid and postpaid services, and optimizing commission structures.