Prepaid Product Manager, Growth & Strategy

CelcomDigi; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

CelcomDigi is seeking a strategic product professional to manage the full range of Prepaid offerings for Malaysian and migrant segments, driving profitability, innovation, and customer engagement. You will align with governance frameworks from the Product Management and Strategy team and collaborate with core product teams to ensure cohesion.

Responsibilities include shaping concepts ahead of GTM timelines, taking end-to-end ownership when needed, and analyzing data on customer patterns, market

Qualifications

• 5-8 years experience in a related role.
• Demonstrable experience in a customer-facing role or commercially oriented function.
• Strong interpersonal skills with drive/persistence/patience to deliver.
• Some experience with billing systems/project management/marketing communications will be advantageous.

Responsibilities

• Formulate strategies for product/service development, ensuring alignment with overall business goals and strategies
• Analyse market trends to ascertain customer behaviour patterns and product/service preferences
• Monitor market dynamics, competitor activities and industry developments for potential business risks and opportunities
• Develop and present business case proposals including concepts, profit projections, and strategic approaches
• Effectively communicate business plans and concepts, clearly outlining customer benefits, financial returns, and the scope of opportunity
• Coordinate with Product Development and Market Launch teams to ensure the successful introduction of new products/services to market
• Regularly track and evaluate performance based on user acquisition, revenue generation and profitability targets, and adjust strategies as required.

Skills

customer-facing role

commercially oriented function

interpersonal skills

Job description

CelcomDigi is seeking a strategic product professional to manage the full range of Prepaid offerings for Malaysian and migrant segments, driving profitability, innovation, and customer engagement. You will align with governance frameworks from the Product Management and Strategy team and collaborate with core product teams to ensure cohesion.

Responsibilities include shaping concepts ahead of GTM timelines, taking end-to-end ownership when needed, and analyzing data on customer patterns, market