Product Manager Group Digital Product

DKSH; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

DKSH is seeking a Product Owner in Kuala Lumpur to guide the patient solutions program from concept through launch, partnering with engineering, design, and business teams. You will translate business goals into actionable roadmaps, define success criteria, and lead cross-functional delivery with a focus on patient data access and care plan management.

You will conduct user research, market analysis, and benchmarking to validate opportunities, write detailed user stories, and drive adoption

Qualifications

• Bachelor's degree in Business, Information Technology (IT), Engineering, or Computer Science.
• Minimum 5 years of relevant experience as a Product Owner, process improvement manager, or digital transformation specialist.
• Strong product development, delivery, and product management skills with a demonstrated ability to lead products from concept through to launch.
• Strategic thinking with the ability to translate business goals into clear, actionable roadmaps and measurable outcomes.

Responsibilities

• Lead the product vision, strategy, and roadmap for the patient solutions program, ensuring the suite of products enables patients to access, manage, and share health data and care plans.
• Collaborate with stakeholders to understand pain points, needs, and goals that shape product direction and prioritization.
• Conduct user research, market analysis, and competitive benchmarking to validate opportunities and drive informed decisions.
• Define clear objectives, key results, and success criteria for cross-functional alignment.
• Write user stories, acceptance criteria, and product specifications reflecting the vision.
• Partner with engineering and design teams to deliver high-quality products meeting standards.
• Prioritize and manage the product backlog and roadmap to maximize value and feasibility.
• Coordinate product launches, including go-to-market planning and customer feedback collection.
• Analyze product performance and user behavior to guide iterations and improvements.
• Act as product evangelist to drive adoption internally and with external stakeholders.
• Lead cross-functional teams through process analysis and redesign to maintain momentum.
• Champion digital transformation across the organization.

Skills

Product ownership

Agile methodologies

Strategic thinking

Stakeholder management

Data-driven analysis

Communication skills

Time management

Team collaboration

Education

Bachelor's degree

Job description

About The Role

As a Product Owner, you are responsible for setting and driving the product vision for DKSH's patient solutions program, a suite of products that empowers patients to access, manage, and share their health data and care plans. As part of Group Digital Product, you serve as the bridge between business needs and technology delivery, championing meaningful product outcomes and driving measurable business results across the organization.

What You Will Deliver

• Lead the product vision, strategy, and roadmap for the patient solutions program, ensuring the suite of products consistently enables patients to access, manage, and share their health data and care plans with ease and confidence.
• Collaborate with internal and external stakeholders, including business users and market teams, to deeply understand pain points, needs, and goals that shape product direction and prioritization.
• Conduct user research, market analysis, and competitive benchmarking to validate product opportunities and drive informed, evidence-based product decisions.
• Define and communicate clear, measurable product objectives, key results, and success criteria that align cross‑functional teams around shared outcomes.
• Write user stories, acceptance criteria, and product specifications that faithfully reflect the product vision and address real user needs.
• Partner closely with engineering and design teams to deliver high‑quality products that meet user expectations and technical standards throughout the development lifecycle.
• Prioritize and manage the product backlog and roadmap, balancing user value, business impact, and technical feasibility to maximize delivery effectiveness.
• Coordinate and execute product launches, including go‑to‑market planning, marketing campaigns, sales enablement, and structured collection of customer feedback.
• Analyze and report on product performance, user behavior, and customer feedback, leveraging data and insights to guide product iterations and enhancements that deliver continuous improvement.
• Act as the product evangelist, building awareness and driving adoption of patient solutions both internally and across external stakeholder communities.
• Lead cross‑functional teams through process analysis and redesign initiatives, ensuring alignment and momentum across all contributors.
• Champion the importance and benefits of digital transformation to stakeholders at all levels of the organization, and foster a culture that embraces digital innovation and change.

What You Bring

• Bachelor's degree in Business, Information Technology (IT), Engineering, or Computer Science.
• Minimum of 5 years of relevant experience as a Product Owner, process improvement manager, or digital transformation specialist, with a proven portfolio of successfully completed projects.
• Strong product development, delivery, and product management skills with a demonstrated ability to lead products from concept through to launch.
• Strategic thinking capability with the ability to translate business goals into clear, actionable product roadmaps and measurable outcomes.
• In-depth knowledge of Agile processes and principles, with hands‑on experience applying them in a cross‑functional product environment.
• Strong analytical and problem‑solving skills, with the ability to conceptualize requirements and translate them into clear, well‑structured product specifications.
• Effective communication skills with the ability to influence stakeholders laterally and across hierarchical levels, building alignment in complex, multi‑stakeholder environments.
• Good time management and multitasking skills, with the ability to manage high volumes of work in deadline‑driven and fast‑moving environments.
• Collaborative working style with a strong customer service mindset, high attention to detail, and a balanced blend of strategic and technical capabilities.

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long‑term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Digital Product.