Product Manager

Razer; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Razer seeks a seasoned Product Manager to lead payments, digital wallets, and cross-border transfer initiatives. You will shape strategy, roadmaps, and requirements, working with Engineering, Compliance, Risk, Sales, and Operations to deliver high-quality, scalable payment solutions.

The role emphasizes market research, regulatory awareness (AML/PCI DSS), and a strong focus on customer experience, with rapid iteration and measurable KPIs across geographies.

Qualifications

• Bachelor's degree in Business, Computer Science, Information Technology, or a related field.
• 5+ years of product management experience, with at least 2–3 years in payments, fintech, or financial services.
• Proven track record owning the end-to-end product lifecycle, from discovery to launch and post-launch optimization.
• Working knowledge of payment infrastructure, Payout, card schemes, and digital payment methods.

Responsibilities

• Own product strategy and roadmap for payment solutions, including gateways, wallets, transfers, and API platforms.
• Prepare PRDs, user stories, and process flows; drive backlog prioritization and release planning.
• Define and monitor product KPIs (transactions, adoption, reliability, revenue) and manage risks.

Job description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The ideal candidate will play a key role in driving product strategy, planning, and execution. This role involves collaborating closely with cross-functional teams, including engineering, business, operations, sales, and customer support, to deliver high-quality products that align with business objectives and customer needs.

Key responsibilities include defining product requirements and roadmaps, managing the product lifecycle from ideation to launch, coordinating cross-functional project execution, prioritizing product enhancements, gathering and analyzing customer and market feedback, and ensuring successful product delivery while continuously improving product performance and user experience.

Essential Duties and Responsibilities

Strategy & Roadmap

• Own product strategy and roadmap for payment solutions (Payment Gateway, Payouts, B2B/B2C Transfers, P2P, Collections, Recurring Payments, Card Acceptance, Digital Wallets, API/developer platform).
• Conduct market, competitor, and customer research including emerging trends like embedded finance and cross-border payments to shape the roadmap and identify new opportunities.
• Identify and scope AI/automation use cases (e.g., fraud detection, KYC/onboarding, customer support) with clear business impact.
• Drive go-to-market execution with Sales and Marketing: positioning, pricing, launch, and customer enablement.

Delivery & Execution

• Own the end-to-end product lifecycle: ideation, business case, requirements, design, build, testing, launch, and optimization.
• Prepare PRDs, user stories, and process flows; drive backlog prioritization and release planning.
• Define and monitor product KPIs (transactions, adoption, reliability, revenue) and act on operational gaps and risks.

Compliance & Risk

• Ensure products comply with regional/country regulations (AML/CFT, PCI DSS) and card scheme rules (Visa, Mastercard, and local networks).
• Partner with Compliance and Risk teams early in the lifecycle to design compliant solutions.

Stakeholder & Partner Management

• Partner cross-functionally (Engineering, Data Science/ML, Ops, Compliance, Risk, Sales, BD, Support) to deliver high-quality products.
• Build relationships with banking partners, payment schemes, regulators, and tech/payment vendors; manage ongoing vendor communication.
• Communicate roadmap, progress, risks, and delivery status to management and stakeholders.

Team & Culture

• Mentor junior team members and foster a culture of innovation and continuous improvement.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Business, Computer Science, Information Technology, or a related field.
• 5+ years of product management experience, with at least 2–3 years in payments, fintech, or financial services.
• Proven track record owning the end-to-end product lifecycle, from discovery to launch and post-launch optimization.
• Working knowledge of payment infrastructure, Payout, card schemes, and digital payment methods (gateways, wallets, transfers, or acquiring).
• Familiarity with regional financial regulations and compliance frameworks (e.g., AML/CFT, PCI DSS, KYC).
• Skilled in product documentation PRDs, BRDs, user stories, and process flows.
• Excellent stakeholder management and communication skills, able to work across Engineering, Compliance, Risk, Sales, and Operations.
• Comfortable operating in a fast-paced environment with shifting priorities and multiple concurrent workstreams.
• Familiarity with agile/scrum methodologies and product management tools.

Pre-Requisites :

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?